Transforming Smiles, Transforming Lives.
At Norman Bros. Auto Repair, we pride ourselves on providing top-notch auto repair services to the residents of Jacksonville, FL, and surrounding areas. As a veteran-owned and operated business, we embody the values of honesty, honor, and commitment in everything we do. Our team of expert auto mechanics, led by Rodney, who has over 33 years of experience, is dedicated to providing fair and competitive pricing, along with exceptional customer service.
Our Story
We're not just another auto repair shop in Jacksonville, FL. We're a locally-owned and operated business that's passionate about helping our customers get back on the road quickly and safely. Our founders, Raymond and Rodney, are military veterans who understand the importance of integrity, hard work, and dedication. We're proud to offer a 10% discount to active duty and retired military personnel, as a small token of our appreciation for their service.
Our Services
At Norman Bros. Auto Repair, we offer a comprehensive range of auto repair services to cater to all your car maintenance needs. From emergency car trouble to routine maintenance, our team of experts can handle everything from oil changes and tire balancing to engine replacement and suspension repair. We're committed to providing high-quality work at competitive prices, ensuring that you receive the best value for your money.
Why Choose Us?
We're not just another auto repair shop in Jacksonville, FL. We're a team of dedicated professionals who pride ourselves on our honesty, expertise, and customer-focused approach. We offer:
- Competitive pricing and 10% discounts for military personnel
- Expert auto mechanics with over 33 years of experience
- High-quality workmanship and attention to detail
- Exceptional customer service and satisfaction guarantee
- Convenience and flexibility with our business hours and location
Reviews from Our Satisfied Customers
Don't just take our word for it! Our customers rave about our services, praising our honesty, expertise, and commitment to excellence. From routine maintenance to complex repairs, our customers trust us to get the job done right.
Overview
Norman Bros Auto Repair is a trustworthy and reliable car repair shop with a strong reputation for honesty and fairness.
Positive Experiences
Many customers have had positive experiences with the shop, praising the owners and staff for their honesty, fairness, and professionalism. They appreciate the shop's willingness to explain car issues and provide accurate estimates. Customers also value the shop's accommodating and timely service, with many reporting that they were able to get their cars repaired quickly and at a fair price.
Quality of Work
The quality of work at Norman Bros Auto Repair is consistently high, with customers reporting satisfaction with the repairs and maintenance performed on their vehicles. The shop's technicians are knowledgeable and experienced, and the shop is equipped to handle a wide range of repairs and maintenance tasks.
Customer Service
The shop's customer service is exceptional, with customers praising the friendly and welcoming atmosphere. The staff is courteous and helpful, taking the time to explain problems and solutions in a way that is easy to understand.
Honesty and Transparency
One of the most common praises about Norman Bros Auto Repair is its commitment to honesty and transparency. Customers appreciate the shop's willingness to be upfront about problems and costs, and the fact that they will not try to sell unnecessary repairs or parts.
Negative Experience
Only one customer reported a negative experience, citing a failure to apologize for not getting a repair right the first time. However, even this customer acknowledged that the shop eventually made things right and that the price was fair.
