Providing quality service you can trust
Our Story
At Jones Auto Care, we believe in providing quality auto services to each and every customer. Our highly-trained master mechanics are dedicated to improving your driving experience and extending the life of your vehicle. As a family-run business, we understand that taking care of a customer's vehicle is very personal. We want to know our customers, not just fix their cars. Since our founding in 2009, longstanding customers have kept coming back and referring us to friends and family. We strive to build lasting relationships with our customers and provide the best service to ensure their satisfaction.
Our Services
At Jones Auto Care, we offer a wide range of services to cater to your vehicle's needs. From routine maintenance to complex repairs, our ASE-certified master mechanics are equipped to handle any job. Our services include:
- Oil Changes: Regular oil changes are essential to maintaining your vehicle's performance and longevity.
- Scheduled Maintenance: We offer routine maintenance packages to ensure your vehicle runs smoothly and efficiently.
- Brake Repair and Replacement: Our experts can repair or replace brake pads, rotors, and drums to ensure your safety on the road.
- Custom Exhaust Systems: We design and install custom exhaust systems to improve your vehicle's performance, fuel efficiency, and overall sound.
- Diagnostics: Our advanced diagnostic equipment helps us identify and troubleshoot issues with your vehicle.
- Check Engine Lights: If your check engine light comes on, we can diagnose the issue and provide the necessary repairs.
Our Mission
At Jones Auto Care, our mission is to run the highest quality auto repair and maintenance facility for cars, light trucks, and SUVs in South Carroll County. We also believe in giving back through community work and charitable donations. Our slogan, "Quality Service You Can Trust, " reflects our commitment to excellence and customer satisfaction.
Our Community
We proudly serve Finksburg, MD, and nearby areas, including Sykesville, Eldersburg, Westminster, Reisterstown, and Owings Mills. Our shop is centrally located between Westminster and Sykesville and is about 30 miles from downtown Baltimore. We strive to be an active member of our community, regularly participating in local events and charitable initiatives.
Serving You
If you're in need of auto repair or maintenance services, we're here to help. Our knowledgeable staff is always happy to answer your questions and provide expert advice. Contact us today to schedule an appointment or learn more about our services.
Overall Experience
The reviews highlight a consistently positive experience at Jones Auto Care, with customers praising the quality of work, friendly and thorough service, and fair pricing.
Work Quality and Honesty
Reviews emphasize the honesty and thoroughness of the work done at Jones Auto Care. Multiple customers mention that the shop found and fixed issues that other mechanics had missed, saving them from potential costly repairs. The quality of repairs is also praised, with customers reporting that their vehicles are running smoothly and safely after servicing.
Customer Service and Communication
Customers appreciate the friendly and patient nature of the staff, particularly Mark and Jeremy, who are mentioned by name for their excellent service. The shop's atmosphere is described as quiet and comfortable, with amenities such as free soda and coffee. Communication is also highlighted as a strong point, with customers feeling informed and involved throughout the repair process.
Trust and Loyalty
Many customers express their loyalty to Jones Auto Care, stating that they will continue to take their vehicles to the shop for all their needs. The shop's honesty and trustworthiness are cited as key factors in building this loyalty.
