Healthy Smiles for the Whole Family
At Hour Glass Optical, we're a local, family-owned and operated business with a rich history of providing high-end products and exceptional service. With over 38 years of experience in the eyewear industry, our team has the expertise and passion to help you find the perfect pair of glasses or sunglasses.
Our Services
At Hour Glass Optical, we offer a wide range of services to meet your eyewear needs:
- Brand Name Selection: We feature an extensive selection of brand-name eyewear from around the world, ensuring you'll find a style that suits your taste and budget.
- Fastest Service & Lab: Our in-store lab allows us to fill your prescription in as little as 10 minutes, making it possible to get your new glasses quickly and conveniently.
- Custom Work: Our skilled opticians can create custom frames to fit your unique style and needs.
- Small Repairs and Adjustments: We offer complimentary small repairs and adjustments as a token of our appreciation for your business.
Why Choose Hour Glass Optical
At Hour Glass Optical, we pride ourselves on providing exceptional customer service, expert guidance, and unparalleled convenience. Our friendly and welcoming staff will work with you to find a pair of glasses that you'll love and look great in.
Our Guarantee
We're committed to your satisfaction and guarantee that you'll be completely satisfied with your purchase. If you're not happy with your glasses, we offer a 30-day exchange policy.
Getting Started
Visit us at 12431 Wilshire Blvd., Los Angeles, CA 90025. We're open Monday through Saturday from 10am to 6pm and closed on Sundays. Parking is available in the back lot off of Centinella. We can't wait to help you find your perfect pair of glasses!
Excellent Customer Service and Quick Turnaround
Positive Experiences
The majority of reviewers had exceptional experiences at Hour Glass Optical, praising the staff for their kindness, knowledge, and excellent customer service. Many reviewers mentioned the quick turnaround time for their glasses, with some receiving their glasses in as little as 10-15 minutes. The staff was also commended for their ability to find similar frames to the ones customers wanted.
Great Selection and Reasonable Prices
Reviewers also appreciated the great selection of high-end frames and the reasonable prices. The staff's expertise in helping customers find the perfect frames was also highlighted.
Friendly and Welcoming Atmosphere
The atmosphere at Hour Glass Optical was described as friendly and welcoming, with staff making customers feel at ease. Some reviewers even mentioned that the store is dog-friendly, which added to the positive experience.
One Negative Experience
However, one reviewer had a negative experience, citing poor communication and a lack of resolution after the store accidentally broke their vintage frame.
