A Legacy of Comfort and Expertise
Since 1929, The Frazier Company has been a trusted name in Omaha for reliable and comprehensive heating, ventilation, and air conditioning services. We take pride in our unwavering commitment to customer satisfaction and delivering exceptional comfort to families and businesses in the community.
Building a Legacy of Comfort
Our journey began with a simple goal: to provide families with dependable heating and cooling solutions. Over the decades, we have evolved and expanded our services to meet the diverse needs of our clients. Today, we offer a comprehensive selection of services for both residential and commercial properties, including:
Heating Services
- Furnace repair, installation, and maintenance
- Heat pump installation and maintenance
- Boiler repair and installation
- Radiant heating systems installation
Cooling Services
- Air conditioner repair, installation, and maintenance
- Heat pump repair and installation
- Ductless system installation and maintenance
Comprehensive Services
- Air quality improvement solutions
- Plumbing services
- Indoor air quality monitoring and analysis
- Energy efficiency assessments and upgrades
Expert Solutions for Every Need
Our team of experienced technicians is certified and undergoes extensive training to stay abreast of the latest industry developments and technological advancements. We are committed to providing:
- Personalized solutions: We take the time to understand your specific needs and requirements to recommend the most efficient and cost-effective solutions.
- Transparent communication: We provide clear and concise information about every step of the process and potential options.
- Exceptional customer service: Your satisfaction is our top priority, and we strive to deliver unparalleled responsiveness and professionalism throughout the process.
Join us on our journey to comfort!
At The Frazier Company, we are passionate about empowering our customers to enjoy optimal comfort and wellbeing in their homes and workplaces.
Customer Feedback on Frazier
The reviews on Frazier show a mixed bag of experiences, ranging from very positive to frustrating and disappointing.
Communication and Installation Issues
Some customers have had issues with incorrect dispatching of service technicians, resulting in unresolved problems and additional charges. One customer was frustrated with the design of their furnace installation, which made it difficult to change the filter. Others have had positive experiences with the company's communication and installation services.
Positive Experiences
Multiple customers have praised Frazier's prompt and courteous service, with technicians explaining issues and solutions in a clear and professional manner. Several customers have thanked the company for their quick response to service calls, going above and beyond to resolve issues.
Negative Experiences
One customer was disappointed with the quality of the furnaces installed in their new home, citing issues with the design and the fact that they were still offering 80% efficient furnaces in 2020. Another customer was frustrated with the lack of understanding by the service technician.
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