Change Your Smile, Change Your Life
Brothers Cleaning Services is a fully equipped family-owned business that has specialized in the field of house cleaning services in Las Vegas for the past seven years. During this time, we have developed a vision of house cleaning that will best satisfy our clients' needs. Our goal is to provide a personalized and effective cleaning service that meets the unique requirements of each customer.
Our Story
Our journey began seven years ago when we started offering house cleaning services in Las Vegas. Since then, we have grown and expanded our services to cater to a wider range of clients. Our team of experienced cleaning professionals is dedicated to providing a high-quality cleaning service that exceeds our customers' expectations. We understand the importance of cleanliness and hygiene in maintaining a healthy and happy living or working environment.
Our Services
At Brothers Cleaning Services, we offer a range of cleaning services to meet the unique needs of our clients. Whether you need a one-time deep cleaning or a regular cleaning schedule, we have got you covered. Our services include:
- Residential Cleaning: We provide cleaning services for homes, apartments, and condos.
- Commercial Cleaning: We offer cleaning services for offices, stores, and other commercial properties.
- Deep Cleaning: Our team of experts can provide deep cleaning services for homes and offices.
- Moving In/Out Cleaning: We provide cleaning services for move-ins and move-outs.
- Spring/Fall Cleaning: We offer cleaning services for seasonal cleaning and tidying.
Why Choose Us
At Brothers Cleaning Services, we pride ourselves on our commitment to excellence, professionalism, and customer satisfaction. Here are some reasons why you should choose us:
- Experienced and trained cleaning professionals
- Competitive pricing and packages
- 100% customer satisfaction guarantee
- Flexible scheduling and appointment times
- Eco-friendly cleaning products and equipment
- Reliable and trustworthy service
Our Promise
At Brothers Cleaning Services, we promise to provide a high-quality cleaning service that meets your unique needs and exceeds your expectations. Our team of experts is dedicated to delivering exceptional results and providing excellent customer service. We value your trust and commit to maintaining the highest standards of quality and professionalism in everything we do.
Get in Touch
If you have any questions or would like to schedule a cleaning service, please do not hesitate to contact us. Our friendly and experienced team is always happy to help. Contact us today and experience the Brothers Cleaning Services difference.
Scheduling Issues and Poor Communication
Multiple reviewers experienced scheduling issues and poor communication with the company. Some were told that the crew would arrive at a certain time, only to be left waiting or told that the crew would arrive later than scheduled. One reviewer was even told that the company would prioritize regular customers over new ones.
Late Arrivals and No-Shows
Several reviewers mentioned that the cleaning crew was late or failed to show up altogether. One reviewer was left waiting for hours, only to be told that the crew would arrive at a later time. Another reviewer was told that the crew would not be able to make it to the scheduled appointment, despite confirming the appointment earlier.
Poor Quality of Work
Some reviewers were unhappy with the quality of work performed by the cleaning crew. One reviewer mentioned that the crew did a "wipe job" and failed to vacuum the floor before mopping. Another reviewer mentioned that the crew left everything dirty, including the floors, carpets, and tub.
Lack of Apology and Poor Customer Service
Many reviewers felt that the company did not apologize or take responsibility for their mistakes. One reviewer mentioned that the customer service was rude and unhelpful, while another reviewer was hung up on by a company representative.
Reliability and Accountability
Reviewers mentioned that the company failed to uphold their end of the deal, often leaving customers feeling frustrated and disappointed. One reviewer mentioned that the company did not take responsibility for their mistakes and blamed the customer for not being "flexible" with their schedule.
A Lone Positive Review
One reviewer had a positive experience with the company, mentioning that they had used the service for over 8 years and had always been satisfied.
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