Safe, Comfortable, Reliable Transportation in Walnut Creek
We are a trusted State Farm agency serving Springfield, Delaware County and surrounding areas. For over 25 years, we've been helping individuals and families safeguard their lives, homes, and belongings through personalized insurance plans.
Our mission is to provide exceptional customer service and tailored insurance solutions to meet your unique needs. We understand that every family is different, which is why we take the time to listen to your concerns and develop a customized plan that fits your budget and goals.
What sets us apart
- Experienced and knowledgeable agents: Our team of experienced professionals has extensive knowledge of various insurance products and can guide you through the process of selecting the right coverage.
- Personalized attention: We take the time to understand your individual circumstances, concerns, and goals to create a customized insurance plan.
- Tailored solutions: We offer a comprehensive range of insurance products, including auto, home, condo, renters, life, business, and more.
- Exceptional customer service: We are committed to providing responsive and personalized service throughout the claims process and beyond.
Personal Insurance
- Auto insurance - Comprehensive coverage for your car, truck, or motorcycle.
- Homeowners insurance - Protection for your home against unexpected events such as fire, theft, or natural disasters.
- Condo insurance - Specific coverage for condo owners to protect their unique needs.
- Renters insurance - Affordable protection for your belongings in case of loss or damage.
Business Insurance
- Business insurance solutions tailored to your specific industry and needs.
- Life insurance - Secure the financial future of your loved ones in the event of your passing.
- Health insurance - Quality coverage to protect you and your family from unexpected medical expenses.
Additional Services
- Risk assessment: We can assess your current insurance coverage and identify potential gaps.
- Claim assistance: We guide you through the claims process and ensure you receive the compensation you deserve.
- Financial planning: Our agents can discuss additional options to protect your financial future.
Positive Experience
Many reviewers have had a great experience with the John Fabry State Farm office. They have praised the helpful and attentive staff, who go above and beyond to solve their problems. Reviewers have mentioned that the agents are knowledgeable, friendly, and professional, and that they have received excellent service.
Best Practices
It seems that the office has some best practices that have contributed to their positive reputation. Reviewers have mentioned that the agents take the time to understand their needs and provide personalized service. They are also proactive in resolving issues and ensuring that customers are satisfied.
Communication
Good communication seems to be a key aspect of the office's success. Reviewers have praised the fact that the agents are responsive and easy to talk to. They are able to answer questions and provide guidance in a clear and concise manner.
Dedication
It is clear that the staff at the John Fabry State Farm office are dedicated to their customers. Reviewers have mentioned that the agents are passionate about helping people and that they truly care about their clients' well-being.
Negative Experience
Unfortunately, not all reviewers have had a positive experience. One reviewer had a very poor experience with the office, citing a lack of communication and a sense of urgency. They had to repair their car, but the insurance company was not cooperating, leading to frustration and disappointment.
Poor Service
One reviewer was particularly upset with the poor service they received. They mentioned that the agents were rude and unhelpful, and that they felt belittled and disrespected.
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