Trust us to take care of your car, and we'll take care of you!
At Klipper Automotive, we're dedicated to providing honest, reasonable, and stress-free automotive service and repairs to our valued customers. With over 100 years of combined experience, our team of skilled technicians and friendly staff are committed to offering a unique perspective on the auto repair industry. We believe that you have the right to bring your vehicle to someone you can trust, and we're here to earn that trust.
Our Story
We understand that dealing with car troubles can be frustrating and stressful. That's why we're dedicated to providing a hassle-free experience that meets your needs and exceeds your expectations. Our state-of-the-art facility is equipped with the latest technology and tools to diagnose and repair your vehicle efficiently and effectively. Whether you need routine maintenance, diagnostics, or major repairs, we're here to help.
Our Services
At Klipper Automotive, we offer a wide range of services to keep your vehicle running smoothly and safely. Our popular services include:
- Oil changes and tune-ups
- Brake repairs and maintenance
- Suspension and steering repairs
- Engine repairs and diagnostics
- Transmission repairs and maintenance
- Electrical system repairs
- Tire sales and installation
- Complimentary shuttle service to Oro Valley, Dove Mountain, and Gladden Farms
We also offer monthly specials and discounts to help you save money on your car maintenance and repairs. Our team is committed to providing friendly, honest, and competitive pricing, so you can trust that you're getting the best value for your money.
Our Promise
At Klipper Automotive, we promise to never upsell or oversell our services. We believe in transparency and honesty, and we'll always give you a clear and accurate diagnosis of your vehicle's needs. We'll also provide you with a detailed estimate of the work required, so you can make informed decisions about your car's care. Our goal is to build long-term relationships with our customers, and we're committed to earning your trust and loyalty.
Overview of Reviews
The reviews for Klipper Automotive are mixed, with several customers expressing satisfaction with the service, while others had negative experiences.
Reasons for Satisfaction
Several reviewers praised the friendly and knowledgeable staff, particularly Susie, who was able to diagnose and repair their vehicles efficiently. Many customers appreciated the prompt and reasonable service, as well as the family-owned and operated business's ability to keep customers updated on the status of their vehicles. Some reviewers also mentioned the relatively quick wait times and the fact that the shop was able to provide estimates for future service needs.
Reasons for Dissatisfaction
On the other hand, some reviewers were unhappy with the communication from the shop, with one reviewer experiencing a 7-hour wait without an update on the status of their vehicle. Another reviewer was sent a car back with a serious issue that was not disclosed, and later had to have a friend fix the problem at a much lower cost. One reviewer also experienced an issue with their alignment that was not fixed properly.
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