The High 5 Way: just the basics, done exceptionally well.
At High 5 Residential, we pride ourselves on being a reputable and experienced commercial real estate consulting and advisory firm, dedicated to providing exceptional property management services to our clients. For over 25 years, our team has been committed to delivering authentic, local service excellence in real estate management to our residents, investors, and team members.
Our History
High 5 Residential was established in 2017 by Shelley James, a seasoned real estate expert with a passion for property management and leadership. Shelley's entrepreneurial spirit and extensive industry expertise led her to found High 5 Realty Advisors, focusing on asset management and advisory services. As the company grew, Shelley expanded her services to include property management under the High 5 Residential umbrella, with the mission of "Creating Exceptional Living Experiences" at a local level.
Our Values
At High 5 Residential, we believe that people are the heartbeat of our company. Our core values are reflected in the acronym HEART, representing our commitment to:
1. Honesty: We are transparent and truthful in all our interactions, from initial consultations to ongoing client relationships.
2. Excellence: We strive to achieve excellence through innovative and personalized property management services.
3. Active Engagement: We are passionate about our work and actively engage with our clients, staff, and local communities.
4. Resourcefulness: We provide timely and efficient solutions, taking ownership of challenges and delivering results.
5. Teamwork: We foster a collaborative environment, valuing open communication and mutual respect among our team members.
Our Community Involvement
High 5 Residential is committed to giving back to the communities we serve. We support organizations such as The Arc Tennessee, Boys & Girls Clubs, Make-A-Wish, St. Jude Children's Research Hospital, and YWCA Nashville & Middle Tennessee, through our High 5 Helping Hands program.
Meet the High 5 Team
At High 5 Residential, we are proud to have an experienced and dedicated team of professionals, led by President and Founder Shelley James. With over 25 years of commercial real estate experience, Shelley is a certified property manager, asset manager, and real estate investment expert. Our team is committed to providing exceptional property management services and exceptional client experiences.
Company Overview
High 5 Residential is a property management company that has received mixed reviews from residents, employees, and suppliers.
Positive Experiences
Many reviewers have praised the company's staff, management, and properties. The staff are often described as knowledgeable, attentive, and friendly, providing a family-like atmosphere. The properties are well-maintained and beautiful, with some reviewers highly recommending them.
Employee Satisfaction
Several employees have also shared their positive experiences working for High 5 Residential, praising the company's core values and the supportive work environment.
Resident Satisfaction
Many residents have expressed their satisfaction with the company's properties and services, with some highlighting the prompt resolution of maintenance issues and the friendly staff.
Negative Experiences
However, some reviewers have had negative experiences with High 5 Residential, citing issues with property management, maintenance, and communication. Some have reported unauthorized transactions, errors, and lack of response from the team.
Concerns
Some reviewers have also expressed concerns about the company's handling of resident information, with one reviewer accusing them of leaking personal information to other properties.
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