Get the job done right the first time!
Downs Plumbing & Gas is a leading local plumbing, sewer, and gas company serving Pensacola, Gulf Breeze, Perdido Key, and beyond. With over 30 years of experience, our family-owned and operated company has earned a reputation for providing top-notch service and the highest quality workmanship.
Our Story
Established in 1988, Downs Plumbing & Gas has become the go-to choice for both commercial and residential customers in the Pensacola area. Our team is dedicated to providing professional and dependable services, prioritizing your needs, valuing your time and your property. We take pride in our family-owned business, where honesty, integrity, and fairness are at the heart of everything we do.
Our Services
At Downs Plumbing & Gas, we offer a wide range of services to cater to all your plumbing, sewer, and gas needs. From quickly cleaning out lines with our state-of-the-art hydrojetter to running new gas lines, you can count on us for job big and small. Our services include:
- Lift Stations
- Line Setting
- Drain Cleaning
- Remodels & Add-Ons
- Plumbing Services
- Gas Services
- Boilers & Generators
- Gas Repair & Replacement
- Sewer Inspections
- Sewer Line Replacement
- Tubs & Shower Replacement
- Water Heaters
- Tankless Water Heaters
- Commercial Plumbing
Why Choose Downs Plumbing & Gas?
We put our commercial and residential customers at the heart of everything we do, prioritizing your needs, valuing your time and your property. Our team has the experience and insights you need when it comes to solving your plumbing, sewer, and gas issues. You can trust us to get the job done right, no matter how complicated the problem may be.
OVERALL EXPERIENCE
The majority of customers have had a positive experience with Downs Plumbing, praising their professionalism, friendly technicians, and efficient service.
PROFESSIONALISM AND EFFICIENCY
Many reviewers praised the company's technicians for being kind, explaining everything, and working efficiently without wasting time. They were also impressed with the rapid response times and the ability to schedule appointments quickly.
HONESTY AND INTEGRITY
Some reviewers appreciated the company's honesty and integrity, citing instances where they didn't charge for unnecessary repairs or ensured that the customer was aware of any additional costs.
NEGATIVE EXPERIENCES
A few reviewers had negative experiences, citing instances of poor communication, failure to complete work on time, and refusal to repair damage caused by the company's workers. Some customers also felt that the company took advantage of the elderly and didn't stand behind their work.
CUSTOMER SERVICE
Regina, a representative of the company, was praised for her professionalism and communication skills. However, some customers felt that the customer service was lacking, citing instances of poor assistance and long wait times.
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