Our Mission
Our main purpose at TXengineWerx, LLC is to provide high quality auto repairs and superior customer service. Gaining trust and exceeding customers' expectations is at the heart of our organization, as we give all customers an exceptional experience while having their vehicles serviced.
Who We Are
TXengineWerx is a family-owned and operated business with a team of experienced and ASE-certified technicians. We utilize the latest diagnostic equipment and adhere to factory specifications to guarantee accurate and efficient repairs. Our commitment to quality and customer satisfaction has earned us a reputation as one of the most trusted automotive repair centers in the area.
What We Offer
We offer a comprehensive range of services to keep your vehicle running smoothly and efficiently. Our services include:
Preventative Maintenance
- Oil changes and lubrication
- Tune-ups
- Belt and hose inspection and replacement
- Battery service and replacement
- Air conditioning service and repair
Repair Services
- Engine diagnostics and repairs
- Brake service and repair
- Electrical system repair
- Transmission repair
- Suspension and alignment
- Exhaust system repair
- Body and paint repair
Specialized Services
- Computerized engine analysis
- Diagnostic testing and repair
- BG services for emission system restoration
- Mobile repair services available
Our Values
- Integrity: We uphold the highest ethical standards and honesty in all our interactions.
- Quality: We use only quality replacement parts and perform all repairs to the manufacturer's specifications.
- Customer Service: We are dedicated to providing exceptional customer service and treating every vehicle as if it were our own.
- Community: We actively support local businesses and initiatives.
Our Promise
At TXengineWerx, we are committed to providing our customers with honest, reliable, and affordable automotive care. We believe in building lasting relationships with our clients and becoming their trusted partners in vehicle maintenance and repair.
Experiences with the Repair Shop
Some customers have had excellent experiences with the repair shop, praising their prompt and professional service, while others have had negative experiences, citing issues with communication, work quality, and pricing.
Honest and Proficient Service
Many customers have highlighted the repair shop's honesty and proficiency in their work. Angel Kelly, a satisfied customer, mentioned that the shop is "honest" and "friendly, " and they keep customers informed throughout the repair process. Kayla Daniels, another satisfied customer, praised the shop for being quick to diagnose and repair issues with her vehicle.
Communication Issues
However, some customers have experienced communication issues with the repair shop. Paul Rogerie, who is not satisfied with the shop's work, mentioned that they failed to complete the tasks they were hired to do and did shoddy work. John Darcy, another dissatisfied customer, reported that the shop was uncommunicative and failed to provide adequate updates on the status of his vehicle's repairs.
Reasonable Prices and Good Quality Work
While some customers have experienced issues with pricing, others have reported receiving good quality work at reasonable prices. J.L. Jr, a satisfied customer, mentioned that the shop offers better quality and value than a dealership, and Brad Brooks, another satisfied customer, praised the shop's work on his thermostat replacement.
Recommendations
While some customers may have encountered issues with the repair shop, overall, most customers have reported positive experiences. For customers who are looking for a reliable and honest repair shop, this shop may be a good option.
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