Step into Comfort and Confidence
At Desert Foot and Ankle, we are dedicated to providing exceptional foot and ankle care to our patients in Las Vegas, NV. Our team, led by Dr. John D. Utley, a board-certified podiatrist, is committed to delivering personalized and compassionate care to individuals of all ages. With years of experience and extensive training, we are equipped to diagnose and treat a wide range of foot and ankle conditions, from common issues like bunions and hammertoes to more complex problems like diabetic foot care and heel pain.
Our Mission
Our mission is to provide the highest level of foot and ankle care with unsurpassed dedication to each patient. We strive to create a warm and welcoming environment where patients feel comfortable and informed throughout their care journey. Our goal is to improve the overall health and well-being of our patients by providing comprehensive treatment options, including surgical and non-surgical interventions, physical therapy, and custom orthotics.
Our Services
We offer a comprehensive range of services to address various foot and ankle conditions. Some of our services include:
- Diabetic foot care and management
- Treatment for bunions, hammertoes, and other deformities
- Heel pain and plantar fasciitis treatment
- Custom orthotics and footwear solutions
- Physical therapy and rehabilitation
- Surgical interventions for more complex conditions
Why Choose Us
At Desert Foot and Ankle, we pride ourselves on our commitment to excellence in patient care. Our state-of-the-art facility is equipped with the latest technology and equipment, ensuring that our patients receive the most advanced care available. Our team is dedicated to providing personalized attention and care to each patient, taking the time to understand their unique needs and concerns.
Patient-Centric Approach
We understand that every patient is unique, and we take a patient-centric approach to care. We take the time to listen to our patients, understand their concerns, and develop personalized treatment plans that address their specific needs. Our team is dedicated to providing compassionate and respectful care, ensuring that our patients feel comfortable and supported throughout their care journey.
Office Staff and Communication
The office staff was generally praised for being friendly, patient, and kind. Susie A. mentioned that the lady on the phone was very patient and kind, while Krisi Ford, Lexi Luna, and Tiffany Hernandez all praised the staff for being nice.
Billing and Cost
However, there were some issues with billing and cost. Ray A. stated that the office visit ended up costing more than what he was initially told, and when he called to discuss the additional billed amount, he was told that the estimate provided over the phone was a "guess". This led to frustration and a loss of trust for Ray A.
Dr. Utley's Skills and Bedside Manner
Dr. Utley received widespread praise for his professionalism, bedside manner, and skills. Many reviewers mentioned that he was kind, caring, and compassionate, and that he took the time to answer all their questions and explain everything.
Disappointing Experiences
Sadly, not all reviewers had a positive experience. Lonnie Stephenson was turned away by the office because they were concerned about how he would pay for the visit, and Victoria Williams had a horrible experience with communication regarding billing and the health of her child.
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