At Avid Plumbing, LLC, our mission is to provide top-notch plumbing services to families throughout Madison, Wisconsin. As a locally owned and operated business, we take pride in our commitment to excellence, professionalism, and customer satisfaction. Our team of highly trained and licensed plumbers is equipped with the latest tools and techniques to handle all your plumbing needs, from emergency repairs to routine maintenance.
Our Services
We offer a comprehensive range of plumbing services, including:
- Drain Repair: From clogged drains to sewer line repairs, our experts can diagnose and fix any drainage issue.
- Water Heater Repair, Replacement & Installation: We service all makes and models of water heaters, providing comprehensive solutions tailored to your home's needs and budget.
- Sump Pump Services: Prevent flooding in your home with our sump pump maintenance and installation services.
- Gas Lines: Our experts can install, repair, and replace gas lines with precision and care.
- Water Lines: We provide water line repair, replacement, and installation services to ensure your home's plumbing system is in top shape.
- Piping & Repiping: Our team can repair, replace, or install pipes and piping systems to prevent leaks and corrosion.
- Water Treatment: We offer water filtration and softening solutions to improve your home's water quality.
- Fixture Repairs: From sinks to toilets, our experts can repair or replace any fixture in your home.
Why Choose Us
At Avid Plumbing, LLC, we stand out from the competition with our:
- 24/7 Emergency Service: We're available around the clock to tackle any plumbing emergency.
- Minimum 1-Year Labor and Material Warranty: We stand behind our work and guarantee our services for a minimum of one year.
- Same-Day Service: We understand the urgency of plumbing issues and offer same-day service to minimize disruption to your daily life.
- Fully Stocked Trucks: Our vehicles are equipped with the necessary tools and materials to complete most repairs on the spot.
- Competitive and Honest Pricing: We provide transparent pricing with no hidden fees or surprises.
Our Promise
At Avid Plumbing, LLC, we're dedicated to providing exceptional plumbing services that meet and exceed your expectations. Our team is committed to delivering prompt, professional, and courteous service that prioritizes your needs and satisfaction. Trust us to handle all your plumbing concerns with care and expertise.
General Experience
The majority of customers have had a positive experience with Avid Plumbing, praising their responsiveness, professionalism, and quality of work. Many customers have expressed appreciation for the company's ability to provide timely and efficient service, often going above and beyond to ensure customer satisfaction.
Positive Aspects
- Professionalism: Avid Plumbing's technicians are frequently described as courteous, friendly, and knowledgeable.
- Efficiency: The company is praised for its prompt response times and efficient completion of work.
- Transparency: Customers appreciate the clear explanations of work to be done and the costs involved.
- Quality of Work: The quality of work performed by Avid Plumbing is consistently praised, with customers reporting satisfaction with the completed jobs.
Negative Aspects
- Communication Issues: A few customers have reported issues with communication, including lack of follow-up, misunderstanding of requests, and failure to explain work processes.
- Lack of Attention to Detail: Some customers have reported minor issues with the work performed, such as failure to clean up after completion or not replacing removable panels.
- Poor Customer Service: A few customers have reported poor customer service, including rudeness, lack of concern for customer needs, and failure to address problems.
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