Creating healthy & happy homes!
At Fox Valley Carpet Cleaning, we take pride in being a small family-owned and operated business that has been serving the Fox Valley area for over 35 years. Our mission is to provide personalized service at reasonable rates, ensuring that our customers receive the best possible experience. We specialize in van-mounted steam cleaning of residential and commercial carpet, as well as wet cleanable upholstery. Our team is dedicated to providing high-quality services, utilizing the latest equipment and innovative cleaning solutions to bring our customers the best possible results.
Our Story
Our journey began over three decades ago, and since then, we have been committed to maintaining the highest levels of quality and workmanship in the industry. We believe in constantly innovating and improving our services to meet the evolving needs of our customers. Our team is passionate about providing exceptional services that exceed customer expectations, and we take pride in our ability to offer personalized attention to each and every customer.
Our Services
At Fox Valley Carpet Cleaning, we offer a comprehensive range of services designed to cater to the diverse needs of our customers. Our services include:
- Truck-mounted steam carpet cleaning
- Carpet deodorizing
- Carpet sanitizing and deodorizing
- Carpet protector
- Upholstery cleaning
- Upholstery deodorizing
- Upholstery sanitizing and deodorizing
- Upholstery protector
- Pet odor and stain removal
- Water removal and flood services
- New carpet sales and installation
- Carpet repairs
Our team is trained to provide exceptional services, using the latest equipment and innovative cleaning solutions to ensure that our customers receive the best possible results.
Our Commitment
At Fox Valley Carpet Cleaning, we are committed to providing exceptional services that meet the highest standards of quality and customer satisfaction. We take pride in our ability to offer personalized attention to each and every customer, ensuring that their needs are met with precision and care. Our team is dedicated to providing exceptional services that exceed customer expectations, and we strive to maintain the highest levels of quality and workmanship in the industry.
Carpet Cleaning Services Review Summary
Overview
Fox Valley Carpet Cleaning has received a mix of positive and negative reviews from its customers. The company has been praised for its excellent service, professionalism, and affordability, but has also faced criticism for its pricing tactics and quality of work.
Positive Reviews
Most customers have expressed satisfaction with the company's services, praising the technicians' courtesy, knowledge, and efficiency. Many have reported excellent results, with carpets looking almost new after cleaning. Some have also appreciated the company's fair pricing and timely completion of work.
Negative Reviews
One customer, however, has expressed dissatisfaction with the company's pricing, feeling that they were quoted a lower price initially, only to be charged extra for additional services. Another customer has posted a negative review, sharing a photo of the poor quality of work, stating that the company's services were unprofessional and of poor quality.
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