Excellent Care for Exceptional Pets
Our Story
Apalachee River Animal Hospital opened its doors in June 2011 with a mission: to provide Dacula, GA with exceptional veterinary care that feels like family. Led by experienced veterinarians, Drs. Randy and Destiny Prezzano, we believe in offering high-quality care alongside a personalized and compassionate touch.
Our Team & Philosophy
Our dedicated and passionate team is committed to compassionate care, evidenced by our fear-free approach to handling your furry friends. We prioritize communication and take the time to understand your pet's needs and your concerns. We offer convenient drop-off services and a range of amenities, including daycare, boarding, and bathing.
Our Services
At Apalachee River Animal Hospital, we offer a comprehensive range of services to cater to all stages of your pet's life. These include:
Preventative Care
- Annual exams and vaccinations
- Parasite control recommendations
- Nutritional consultations
Senior Pet Care
- Specialized care tailored to the unique needs of senior pets
- Pain management and dietary guidance
Sick Pet Care
- Comprehensive diagnosis and treatment of illnesses and injuries
- Advanced diagnostics like ultrasound and surgery facilities
Specialized Treatments
- Dental care, including cold laser therapy
- Advanced pain management solutions
Additional Services
- Pet boarding and daycare
- Pet grooming and bathing
- Telemedicine consultations
Client Care & Engagement
We understand the importance of open communication and transparency. You will receive clear explanations about your pet's health, treatment plans, and costs every step of the way. Our upgraded pet health information portal allows you to access records, request refills, and manage appointments with ease.
Overall Experience
Most reviewers praised the Apalachee River Animal Hospital for their exceptional care and service. The staff, including Dr. Marta, Dr. Hughes, and the front desk team, were commended for their kindness, helpfulness, and professionalism.
Facilities and Equipment
The hospital's facilities were described as clean, spacious, and well-equipped. The waiting room was noted to be comfortable and accommodating for multiple pets.
Communication and Explanation
Many reviewers appreciated the detailed explanations provided by the veterinarians and staff about their pets' conditions, treatment options, and aftercare instructions.
Convenience and Availability
Several reviewers mentioned the convenience of digital prescriptions and the ability to get appointments quickly, even for same-day consultations.
Concerns and Areas for Improvement
One reviewer expressed dissatisfaction with the handling of an allergic reaction to a vaccine and the subsequent communication and aftercare instructions. Another reviewer had a negative experience with a front desk staff member's attitude and billing issue.
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