Transforming spaces, enhancing lives.
At Dan Charles Agency, we are dedicated to providing top-notch insurance services to individuals and businesses in West Michigan and its surrounding areas. With a rich history dating back to 1982, our family-owned and operated agency has grown to become one of the premier independent insurance agencies in the region.
Our Commitment
Our commitment is to provide customers with the best insurance value and service available, while maintaining the highest ethical standards and credibility with our clients, carriers, and the public. We have aligned ourselves with some of the finest carriers to deliver a broad range of commercial, personal, life, and health products to our customers.
Our Services
As an independent insurance agency, we offer a wide range of services tailored to meet the unique needs of our customers. From personal insurance plans for home, auto, and life to commercial insurance coverage for businesses, we can help you navigate the complex world of insurance plans. Our experienced staff is committed to finding the best combination of price, coverage, and service for you. We also offer periodic reviews of your coverage to ensure that your insurance needs are met as your circumstances change.
What Sets Us Apart
What sets us apart from other insurance agencies is our commitment to customer service, our expertise, and our ability to access insurance coverage from multiple companies. We are not beholden to any one company, which means that we can offer you a choice of insurance plans and programs that meet your specific needs. Our agents are licensed professionals with a strong focus on customer and community ties, and we are members of the Barry County Chamber of Commerce, Byron Center Chamber of Commerce, and Cuttlerville Chamber of Commerce.
Client Testimonials
Don't just take our word for it - our clients rave about our exceptional customer service and personalized approach. From helping families navigate complex insurance plans to providing fast and friendly service, our clients appreciate our commitment to excellence. Read what some of our satisfied clients have to say about their experience with Dan Charles Agency.
Overall Experience with the Insurance Agency
The reviews provide a mixed bag of opinions about the insurance agency, with some customers having exceptional experiences while others are extremely dissatisfied.
Positive Aspects
The agency's helpfulness, informativeness, and friendly staff are highlighted as positives by some customers. They appreciate the ability to make them laugh and provide excellent service, making them feel covered and cared for. Some reviewers also mention that the agency has saved them money and improved their coverage.
Negative Aspects
On the other hand, some customers have had frustrating experiences with the agency, citing incompetent agents, lack of follow-ups, and unreturned calls. They feel that the agency is more focused on making sales than on customer satisfaction.
Be the first to review Dan Charles Agency.
Write a Review
