A Trusted Partner for Your Financial Protection
Since 1975, State Farm Agent Mike Gates has proudly served the Linn, Oregon community as a reliable source of personalized insurance solutions. We understand that life is full of unexpected moments, and we're committed to providing you with the peace of mind that comes with knowing you're protected.
Our Expertise
We offer a comprehensive range of insurance products to meet your individual needs, including:
Personal Insurance
- Auto Insurance
- Homeowners & Condo Insurance
- Renters Insurance
- Personal Articles Insurance
Business Insurance
- Business Insurance
- Life Insurance
Financial & Retirement planning
- Life Underwriting Training Council (LUTC) training ensures we provide you with expert guidance for your individual needs.
More than just coverage
We believe in building relationships with our clients. We take the time to understand your unique needs and concerns, and create a personalized plan that aligns with your individual goals and budget.
Our Values
- Integrity: We uphold the highest ethical standards and act with honesty and transparency in all our interactions.
- Customer Focus: Your needs are our top priority. We provide personalized attention and work collaboratively with you to find the right solutions.
- Community Involvement: We are dedicated to serving our community and actively supporting local initiatives.
Commitment to Excellence
Our team is highly trained and experienced, and we are committed to providing you with exceptional service every step of the way. We are dedicated to simplifying the insurance process and ensuring you have a positive experience working with us.
Contact Us Today
We encourage you to contact us to discuss your insurance needs and explore how we can help you achieve peace of mind.
Overview of Reviews
The reviews for Mike Gates State Farm Agency are mixed, with some customers having a positive experience and others having a negative one. There are several common themes among the negative reviews, including poor customer service, unhelpful staff, and a sense of elitism.
Poor Customer Service
Several customers have reported poor customer service, including being treated rudely, being given ambiguous or unclear information, and being ignored or hung up on. Some customers have also reported having to wait excessively long periods of time for assistance.
Elitism
Some customers have reported feeling like they don't matter unless they come from a wealthy background. One customer felt like they were treated poorly because they didn't fit in with the wealthy clientele of the agency.
Mishandled Insurance Policies
There have been several instances of insurance policies being mishandled, including policies being cancelled without warning, being charged incorrectly, and being denied despite payment being made.
Lack of Accountability
Some customers have reported a lack of accountability from the agency, including failure to follow up on complaints, refusal to take responsibility for mistakes, and a general lack of concern for customer needs.
Positive Reviews
Despite the negative reviews, there are some positive reviews as well. One customer has praised the agency's staff for being friendly and helpful, and another customer has reported a positive experience with the agency's customer service.
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