Transforming Spaces, Exceeding Expectations
At Tip Top Tow Service, we take pride in being the premier provider of quality towing and roadside assistance in Santa Monica and surrounding communities. Since 1989, we have been providing expert 24hr towing and roadside services to our customers, delivering immediate response towing to area freeways and interstates, including I-10 Freeway, I-405 Freeway, and the Pacific Coast Highway (PCH).
Our Services
Our team of trained and experienced towing operators stands prepared to provide professional, quick-response towing services at a moment's notice. We pride ourselves on offering professional, safe, and affordable towing services delivered by our well-groomed, courteous, and uniformed staff. Our fully licensed and insured team undergoes a rigorous training process, FBI background checks, and illegal drug screening to ensure your experience with us is second to none.
Business Partners
We contract to provide towing and roadside services with many area automotive repair providers and dealerships, as well as being contracted as an approved towing provider for the Santa Monica Police Department, the Beverly Hills Police Department, and the California Highway Patrol, corporate and private clients.
Committed to the Community
We are an active and engaged member of the Santa Monica community, supporting local and regional causes, including the Santa Monica Little League and the Police Activity League in their efforts to improve the quality of life and environment for residents of Santa Monica.
Fully Licensed and Insured
We are fully insured above California state requirements, carrying extensive towing insurance converges including General/Auto Liability and Garage Keeper's coverage, and are licensed by the State of California and City of Santa Monica to operate as a automotive towing provider.
Why Choose Us?
Choose Tip Top Tow Service because we are the professional choice for towing services in Santa Monica. We are a family business committed to serving your family, employees, and vehicles with the best service possible. Learn more about our Santa Monica Towing Services and how we can assist you with your towing and roadside needs.
Negative Experiences
Many reviewers had negative experiences with Tip Top Towing, citing issues with theft, damage to vehicles, and unprofessional behavior from staff. Several reviewers reported that their vehicles were damaged or stolen while in the company's care, with one reviewer even stating that their car was returned with a gold necklace and money missing. Others reported that their vehicles were tampered with, with parts replaced with aftermarket ones.
Many reviewers also reported that the company's staff were unhelpful, rude, and unprofessional. Some reviewers were given conflicting information about prices and procedures, and were left feeling frustrated and confused. One reviewer reported that a staff member even laughed at them when they complained about damage to their vehicle.
Positive Experiences
A few reviewers had positive experiences with Tip Top Towing, citing helpful and friendly staff. One reviewer praised the company for their efficient service and helpfulness in getting their vehicle released. Another reviewer appreciated the patience and knowledge of the staff, particularly Leonard and Jimmy, who went above and beyond to assist them.
Common Issues
Many reviewers reported that the company's prices were excessive and unfair, with some being charged for services they did not receive. Others reported that the company's staff were unorganized and unprofessional, leading to delays and frustration.
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