We guarantee 100% customer satisfaction with our services
Established in 1993, Scruggs Heating & Cooling has been a trusted name in home comfort throughout East Tennessee. Family-owned and operated, we specialize in the design, installation, testing, and service of most major residential & light commercial air conditioning, heating, and indoor air quality products.
Our unwavering commitment to transparency and customer satisfaction sets us apart. We never charge unnecessary fees like some competitors and pride ourselves on providing reliable service at competitive rates. You can always expect open communication and honest pricing from our team.
Comfort Solutions
- Comprehensive repairs and maintenance for all major HVAC systems
- Installation of new energy-efficient systems
- Custom design & installation of indoor air quality solutions
- Preventative maintenance plans to save you money in the long run
New Construction & Remodeling
- Consulting on HVAC system selection & design
- Installation of high-efficiency heating & cooling systems
- Air balancing & zoning for optimal comfort & efficiency
Additional Services
- Thermostat & programmable controller installation
- Leak detection & repair
- Preventative maintenance plans for all makes & models
Our Team
Our experienced and certified technicians are passionate about providing excellent customer service and ensuring your comfort year-round. Led by owner Ben Scruggs, who has over a decade of experience, our team is dedicated to:
- Responding promptly and efficiently to your needs
- Diagnosing and resolving issues accurately and efficiently
- Installing and maintaining your HVAC system with precision and attention to detail
Choose Scruggs Heating & Cooling for
- Comprehensive expertise
- Unwavering commitment to customer satisfaction
- Transparent pricing and honest communication
- Highly skilled and experienced technicians
- Responsive service and prompt communication
Our Service Area
We proudly serve the following areas in East Tennessee:
- Sevier
- Blount
- Knox
- Jefferson
- Cocke
- Hamblen
- Wears Valley
- Pigeon Forge
- Gatlinburg
- Seymour
- Kodak
- Maryville
- Alcoa
- Knoxville
- Farragut
- Dandridge
- Jefferson City
- Newport
- Morristown
Excellent Customer Reviews for Scruggs Heating & Cooling
The overwhelmingly positive feedback from numerous customers has consistently praised Scruggs Heating & Cooling for their exceptional service, professionalism, and prompt solutions. Many reviewers have mentioned the company's reliability, with technicians arriving on time and working efficiently to fix issues. The team's courtesy and friendliness have also been highlighted, with some technicians going above and beyond to ensure customer satisfaction.
One reviewer mentioned that the company honors their warranty, which contributes to their excellent reputation. Another reviewer noted that the technician provided video findings, making the customer feel more informed and satisfied. Many reviewers have expressed their willingness to recommend Scruggs Heating & Cooling to others, citing the company's top-notch service at a fair price.
Some reviewers have pointed out minor issues, such as unclear communication from the call center and occasional misquotes for parts and labor. However, these issues have not deterred customers from overwhelmingly praising the company's work.
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