We Tame the Toughest Drains
At DrainMaster, our motto is "We Tame the Toughest Drains" - and we stand behind that! We provide specialty plumbing services to residential and commercial customers throughout the Columbus, OH area. We are a family-owned and operated company, and we believe it's important to build relationships within our community to ensure our continued success. We serve several locations in Ohio, including Columbus, OH, Grove City, OH, Upper Arlington, OH, Dublin, OH, and surrounding areas.
Our Story
Our team at DrainMaster is dedicated to providing top-notch plumbing services to our customers. We understand that plumbing issues can cause stress and disruption to your daily life, which is why we strive to provide quick and effective solutions to get your pipes flowing smoothly again. Our plumbers carry the best tools and combine them with their rigorous training to guarantee a full range of drain repair and cleaning services. From kitchen sink drains to toilet drains, we service every drain in your home and will inspect them on a service call to be sure they are all functioning properly.
Services Offered
We offer a wide range of services to meet the unique needs of our residential and commercial customers. Our services include:
- General Plumbing: Sinks, Toilets, Faucets, Garbage Disposals, Plumbing Maintenance
- Drain Cleaning: Hydro Jetting, Emergency Drain Cleaning, Sewer Line Repair, Water Line Repair
- Trenchless Services: Trenchless Pipe Lining, Sewer Camera Inspections
- Sump Pumps
- Water Main Repair
- Water Heater Repair and Installation
- Descaling
- Gas Lines
What Sets Us Apart
At DrainMaster, we pride ourselves on our commitment to excellence and customer satisfaction. Our team of licensed plumbers is dedicated to providing prompt, professional, and courteous service to ensure that your plumbing issues are resolved quickly and efficiently. We use only the best tools and equipment to guarantee the highest quality of work. Whether you're facing a plumbing emergency or need routine maintenance, we're here to help.
DrainMaster Reviews Summary
Overall Experience
The reviews highlight the exceptional service provided by DrainMaster, with customers expressing satisfaction with the company's promptness, professionalism, and efficiency.
Positive Aspects
- Quick response times and same-day services
- Professional and courteous technicians
- Efficient and effective solutions to drainage issues
- Reasonable pricing and fair estimates
- Excellent customer service and communication
- Trustworthy and reliable technicians
Technician Performance
Technicians such as Dillon, Devin, John, Kevin, and Shane are praised for their professionalism, efficiency, and kindness. They are credited with providing excellent service, solving problems quickly, and explaining the process to customers.
Customer Service
The company's customer service is commended for its responsiveness, kindness, and efficiency. Tina, in particular, is mentioned for her excellent customer service and ability to schedule same-day appointments.
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