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Live Well, Not Just Get Well

At State Farm Insurance Agency, we are committed to providing our customers with the highest level of service and protection for their insurance needs. Our agency is located in the heart of San Antonio, and we proudly serve the communities of San Antonio, Boerne, and surrounding areas.

Our Story

As a native San Antonian, I have always been passionate about helping people in my community protect what matters most to them. After graduating from the University of Texas at San Antonio, I began my career in insurance and quickly discovered that I had a passion for teaching and helping others. With over 25 years of experience in the insurance industry, I have built a reputation for being a trusted advisor and advocate for my clients.

Our Services

At our agency, we offer a wide range of insurance products and services, including:

  • Auto insurance
  • Homeowners insurance
  • Renters insurance
  • Life insurance
  • Commercial business insurance
  • Boat insurance

Our team is dedicated to working directly with you and your family to understand your unique needs and provide customized insurance solutions. We believe in the importance of education and transparency, and we take the time to explain our products and services in a way that is easy to understand.

Our Values

At State Farm Insurance Agency, we value honesty, integrity, and customer satisfaction above all else. We believe that our customers are not just policyholders, but rather our neighbors and community members. We strive to build long-term relationships by providing exceptional service, industry expertise, and personalized attention.

Our Team

Our team is comprised of highly trained and experienced professionals who are dedicated to delivering the highest level of service to our customers. We are a family-driven organization, and we treat our customers like family.

Get in Touch

If you're looking for a trusted insurance partner who cares about your needs and wants to help you protect what matters most, we invite you to contact us today. Our office hours are Monday through Friday, 9am to 5pm, and we're available 24 hours a day by appointment. You can reach us by phone at (210) 922-8787 or by visiting our office at 405 N. St. Mary's St., Suite 110, San Antonio, TX 78205.

Reviews
Positive: Exceptional service and personalized attention from specific agents have made a positive impact on many reviewers' experiences.
Negative: Unresponsiveness, unprofessionalism, and lack of knowledge from some agents have led to frustrating experiences for some reviewers.

Overall Experience with State Farm Agency

The reviewers have had varying experiences with the State Farm agency, with some having exceptional service and others having negative encounters.

Positive Experiences

Many reviewers have praised specific agents, including Yvonne, Gloria, Marissa, Nancy, and Heather, for their exceptional service, knowledge, and responsiveness. They have appreciated the ease of transition to the agency, the helpfulness of the staff, and the personalized attention they received.

Negative Experiences

On the other hand, some reviewers have expressed frustration and disappointment with the agency, citing unresponsiveness, unprofessionalism, and lack of knowledge. They have experienced difficulties in getting their questions answered, and have felt that the agency is more interested in their money than in providing good customer service.

Review Donna Vaughn

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