Business Details
20 Years
experience
Emergency
services
Your Trusted Insurance, Tax & Immigration Partner in Macon, GA
Hispano American Agency has served Macon and surrounding Georgia communities since 2006, protecting clients as family. Our experienced team provides personalized insurance, tax, and immigration solutions, prioritizing exceptional customer service. We offer competitive rates through an extensive network of providers, ensuring comprehensive coverage for individuals and businesses. With bilingual support and a focus on immigrant communities, we simplify complex processes for citizenship, tax filings, and insurance needs. Our commitment to transparency and client education builds lasting trust, making us a reliable partner for financial protection and risk management. 
Services
Auto Insurance
Home Insurance
Business Insurance
Renters Insurance
Flood Insurance
Roadside Assistance
Tax Services
Notary Services
Immigration Assistance
Details
- Year established: 2006
Highlights and features
- 20+ years of combined experience in insurance and immigration services
- Competitive rates through extensive provider networks
- Bilingual Spanish-English support for immigrant communities
- Personalized risk management solutions for individuals and businesses
- Comprehensive service portfolio under one roof
What people say
Great service
Excellent work
Very helpful
Friendly staff
Good customer service
Services
Auto Insurance
We provide comprehensive auto insurance coverage protecting against physical damage, liability claims, and theft. Our policies include bodily injury liability, collision, and comprehensive coverage options tailored to individual driving needs. Clients benefit from competitive rates and personalized policy recommendations through our extensive insurance provider network.
Home Insurance
Our home insurance policies protect residential properties against damage from fire, natural disasters, and liability claims. Coverage includes dwelling protection, personal property replacement, and loss of use expenses. We offer specialized earthquake and flood insurance policies through the National Flood Insurance Program and private providers.
Business Insurance
We offer comprehensive business insurance solutions including general liability, commercial auto, and property coverage. Our Business Owners Packages combine essential protections at discounted rates while workers' compensation policies address employee injury requirements. Commercial umbrella policies provide additional liability coverage beyond standard policy limits.
Immigration Services
Our bilingual team provides immigration form preparation, citizenship application support, and document translation services. We specialize in assisting immigrants with tax filings, insurance procurement, and legal residency processes while maintaining strict confidentiality for all client information.
Roadside Assistance
We offer roadside assistance coverage including battery jump starts, flat tire changes, emergency fuel delivery, and locksmith services. Our affordable plans provide 24/7 protection against unexpected vehicle breakdowns with coverage options that include mechanical failure and towing assistance.
People
Sarah Amaya
Agent
Sarah provides personalized insurance solutions with over 10 years of experience in the industry. She specializes in connecting clients with appropriate coverage options while maintaining exceptional customer service standards.
Brayan Amaya
Manager
Brayan oversees daily operations with a focus on service excellence. He ensures efficient claims processing and coordinates team training to maintain high-quality client interactions across both office locations.
Rosa Roblero
Customer Service
Rosa assists clients with policy changes and account management. She brings bilingual communication skills to support Spanish-speaking clients with insurance and tax service inquiries.
Cecilia Castaneda
Customer Service
Cecilia handles client communications and policy updates with attention to detail. She contributes to the agency's reputation for responsive service through her multilingual capabilities and problem-solving approach.
Guadalupe Nunez
Customer Service
Guadalupe supports clients with insurance claims and account management. Her customer-focused approach helps maintain the agency's high satisfaction ratings through clear communication and timely assistance.
Questions
What insurance products do you offer?
We provide auto, home, business, renters, flood, and roadside assistance insurance. Additional specialty policies include earthquake coverage and commercial umbrella protection.
Do you offer bilingual services?
Yes, our team provides full Spanish-English support for insurance consultations, tax preparation, and immigration documentation assistance.
What are your business hours?
Monday-Friday 9:30 AM - 6:00 PM, Saturday 9:30 AM - 3:00 PM, Sunday by appointment only at Warner Robins location.
Do you offer free insurance quotes?
Yes, we provide free personalized insurance quotes for all policy types through our website or in-person consultations.
What immigration services do you provide?
We assist with citizenship applications, visa forms, and immigration document preparation while connecting clients with appropriate legal resources.
