We Will Take Care of You and Your Vehicle
At Twin Cities Transmission, we've been proudly serving the automotive needs of Niceville and the surrounding areas since 2000. With over two decades of experience, our team of certified mechanics is dedicated to providing quality repairs, maintenance, and honest assessments at competitive prices.
What sets us apart?
- Customer-centered approach: We prioritize clear communication and provide detailed estimates before any work is begun. We value your time and offer efficient service, aiming to complete most repairs in a timely manner.
- Expert technicians: Our mechanics are highly skilled and undergo continuous training to stay updated on the latest automotive technologies.
- Comprehensive services: We offer a wide range of services, from routine maintenance to complex repairs and diagnostics, covering everything from engine tune-ups to transmission replacements.
- Transparent and ethical practices: We believe in building trust through honesty and integrity. We never perform unnecessary repairs or suggest unnecessary services.
Our Services
- General maintenance: Oil changes, tire rotations, battery checks, belts & hoses replacements, tune-ups, and more.
- Transmission services: Routine maintenance, repair, and replacement for all types of transmissions.
- Engine repairs: Diagnostics, repairs, and replacements for engine components like sensors, fuel systems, and cooling systems.
- Electrical services: Battery diagnoses and replacements, starter repair and replacement, lighting issues, electrical diagnostics, and more.
- Braking services: Brake pad replacement, rotor and caliper repair, brake bleeding, and fluid changes.
- 4x4 services: Differential repair and maintenance, transfer case repair, and axle replacement.
Our Commitment
We are committed to providing our customers with:
- Quality repairs: We use only high-quality parts and fluids to ensure your vehicle is repaired right the first time.
- Affordable pricing: We offer competitive prices and work with most major insurance plans.
- Honest communication: We will keep you updated on the progress of your repair and provide clear explanations every step of the way.
Let Twin Cities Transmission be your partner in maintaining and repairing your vehicle. Schedule an appointment today and experience the difference!
Overall Experience
The reviews of Twin Cities Transmissions largely paint a positive picture. Many customers have had excellent experiences with the shop, praising their honesty, professionalism, and good communication.
Positive Comments
Several reviewers have mentioned the exceptional customer service provided by Brandy and Adam. They were impressed by the shop's transparency, straight-forward pricing, and willingness to explain the work that needed to be done. Many reviewers have returned to the shop for subsequent repairs and recommend it to others.
Negative Comments
However, not all reviews were positive. One reviewer had a poor experience with a female employee at the counter, describing her as snarky, condescending, and narcissistic. This reviewer felt belittled and disrespected, ultimately choosing not to return to the shop.
Mixed Reviews
A few reviewers had mixed experiences. One reviewer felt that the parts used in their repair were overpriced, although they were impressed with the shop's labor costs. Another reviewer was initially unsure about the shop's pricing, citing a higher cost for OEM parts compared to aftermarket or online prices.
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