It's never to early to climb to the top
Our Story
Founded in 1976, Bates Insurance Agency, Inc. has proudly guided local individuals and businesses in finding personalized insurance solutions that meet their unique needs. Over the past decades, we've built strong relationships with our clients by providing them with unparalleled quality service, tailored insurance plans, and a genuine commitment to their peace of mind.
What Sets Us Apart
Our team of experienced professionals has over 80 years of combined experience in the insurance industry. We are an independent agency, representing multiple insurance carriers, which gives us the power to offer you a diverse range of customizable plans to choose from. You will always have a dedicated agent by your side, working with you every step of the way.
Expert Advice and Personalized Coverage
We understand that your risks are unique. That's why we take the time to understand your individual needs and concerns before creating a personalized insurance plan that covers your specific situation. We offer comprehensive coverage for both personal and business needs, including:
- Home Insurance: Protect your home from unexpected events like fire, theft, or weather damage.
- Auto Insurance: Get comprehensive coverage for your vehicle, including collision, comprehensive, and liability.
- Life Insurance: Ensure your loved ones are financially protected in the event of your passing.
- Cyber Liability Insurance: Stay protected in the digital age from data breaches, network attacks, and other cyber threats.
More Than Just Coverage
At Bates Insurance Agency, Inc., we believe in building relationships with our clients that go beyond just providing insurance. We are committed to:
- Community Involvement: We actively support and contribute to the Medford community.
- Client Focus: We are responsive and always available to answer your questions and address your concerns.
- Transparency: We provide clear and concise information about your coverage and claims process.
Get a Personalized Quote Today
Contact Bates Insurance Agency, Inc. today and let us help you find the tailored insurance solutions you need to protect what matters most.
Get a Quote
Excellent Service and Client Relationship
Many reviewers have praised Christopher Swanson with Bates Insurance Agency for providing excellent service and building strong relationships with clients. Reviewers have noted that Christopher is a "fabulous human being with great integrity" who is always willing to help and follow up with clients. The agency is described as "family-owned" and "always available" to address clients' needs.
Professionalism and Knowledge
Reviewers have highlighted the agency's professionalism and knowledge in the insurance industry. Christopher is described as a "walking insurance policy encyclopedia" who is able to answer all questions and provide comprehensive information. The agency's ability to find the right coverage for clients is also praised, with one reviewer stating that they have been with the agency for over 10 years and would never go anywhere else.
Lack of Proactivity
One reviewer, however, had a negative experience with the agency. They stated that the agency is not proactive in helping clients and only answers questions when asked, without volunteering additional helpful information.
Overall Satisfaction
The majority of reviewers have been extremely satisfied with their experience with Bates Insurance Agency, praising the agency's service, professionalism, and client relationships.
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