A Family-Owned Tradition of Excellence in Auto Care
Carty's Auto Collision and Repair Service has been a trusted name in Baltimore for over 65 years. We are a family-owned and operated business dedicated to providing comprehensive automotive care, with a focus on exceptional customer service and meticulous craftsmanship.
Mechanical Repair & Service
- Oil Changes & Engine Health
- Steering & Suspension
- Timing Belt Replacements
- Brake Service & Repair
- Tune-Ups & Emissions
- A/C Services & Diagnostics
- Clutch Repair & Transmission Service
- Exhaust System Fabrication & Repair
Collision Repair & Body Work
Carty's boasts a state-of-the-art body shop, staffed with I-Car certified technicians. We handle all types of repairs, from minor dents and scratches to major collisions, and work directly with major insurance companies. Our services include:
- Comprehensive damage assessment and estimate
- Paintless dent removal and cosmetic repairs
- Structural repairs and frame straightening
- Glass and headlight replacement
- Lifetime guarantee on all bodywork
Convenience and Efficiency
We understand the importance of efficiency and transparency in the repair process. Our services features include:
- Free estimates and online scheduling
- 24/7 towing services
- Direct communication with our technicians and repair managers
- Convenient drop-off and pick-up options
- Online status tracking for your repairs
Our Commitment
At Carty's Auto Collision and Repair Service, we are committed to:
- Providing honest and upfront communication
- Using highest quality parts and materials
- Delivering exceptional workmanship
- Treating our customers with respect and understanding
Choose Carty's for
- Familial and personalized service
- Expertise and experience across all makes and models
- Transparency and open communication
- Unwavering commitment to customer satisfaction.
Recommendations and Satisfaction
The reviewers unanimously agree that Carty's Collision and Service provides exceptional customer service, professional mechanics, and high-quality workmanship. They praise the team's friendly and approachable nature, seamless communication, and honesty.
Communication and Insurance Claims
Many reviewers mention the shop's ease of communication with insurance companies, making the repair process smooth and efficient. They appreciate the transparent quoting and billing process, which provides clarity on the cost of repairs.
Quality of Work and Attention to Detail
The reviewers are impressed with the quality of work, highlighting the attention to detail and thoroughness in every aspect of the repair. They report that their vehicles looked like new again, with perfect body work and exact paint matches.
Timeliness and Convenience
The reviewers appreciate the shop's ability to complete repairs in a timely manner, often within a short time frame. They also mention the convenience of having a single point of contact for multiple needs, such as check engine diagnostics or tire replacements.
Community Reputation and Trust
The reviewers emphasize Carty's reputation as a neighborhood shop that is well-loved by the local community. Many have been loyal customers for years, and some even drive from farther away to take advantage of the shop's exceptional services.
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