Trust us to protect your health and wellness, today and tomorrow.
At Cosmat Insurance Agency, Inc., we are dedicated to providing quality and affordable managed health care programs to self-employed individuals and small businesses. Our mission is to offer personalized attention, sound advice, and health insurance plans that are tailored to meet the unique needs of our clients.
Our History
Founded in 1964 by John Novi, our agency has built a reputation for superior service, integrity, and financial strength. With over five decades of experience, our founder continues to provide leadership and expertise necessary to build successful health insurance programs.
Our Values
At Cosmat, we embody ethics, pride, integrity, passion, and respect for others in everything we do. We believe that our clients deserve personal attention, sound advice, and health insurance plans that are affordable and reliable.
Our Services
We offer a range of health and dental insurance plans for individuals and groups. Our individual and family plans are designed to provide flexibility and affordability, with options to choose from a wide range of participating physicians and hospitals. Our group plans are tailored to meet the unique needs of small businesses, with competitive rates and customized solutions.
Customer Service
At Cosmat, we pride ourselves on our exceptional customer service. We have a dedicated team of professionals who are committed to providing personalized attention and support to our clients. Our clients benefit from two different service departments - Cosmat and the member's insurance company.
Overall Experience
The reviews suggest that Cosmat Insurance Agency provides excellent customer service, with several reviewers praising the professionalism and helpfulness of the staff.
Positive Feedback
- Multiple reviewers have expressed their satisfaction with the agency's service, citing the staff's professionalism, patience, and willingness to explain details in full.
- The agency is commended for going the extra mile to help customers find the best coverage for their needs.
- The follow-up service is also praised for being excellent.
Negative Feedback
- One reviewer had a poor experience with a broker who seemed rushed and didn't take the time to understand their needs. The reviewer felt that the broker was rude and unhelpful.
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