Taking care of my community, one policy at a time
Welcome to State Farm Insurance, where we strive to provide personalized insurance solutions to individuals and businesses in the Klamath Basin and surrounding areas. As a locally owned and operated agency, we take pride in our deep roots in the community and our commitment to serving our neighbors.
Our Story
As a long-time resident of the Klamath Basin, I, Rachael Spoon, grew up in this beautiful region and raised my family here. With a degree in Business Administration from Northwest Christian University and an Associates Degree from Oregon Tech, I have dedicated my career to serving my community, first as a president of the Klamath County Chamber of Commerce and now as a State Farm Insurance Agent.
Our Services
At State Farm Insurance, we offer a wide range of insurance products and services, including auto, homeowners, condo, renters, personal articles, business, life, health, and pet insurance. Our experienced and licensed agents will work with you to understand your unique needs and help you create a personalized insurance plan that fits your lifestyle and budget.
Insurance Products
Our insurance products include:
- Auto Insurance: Protect your vehicle and your family with our comprehensive auto insurance policies.
- Homeowners Insurance: Safeguard your home and its contents with our homeowners insurance policies.
- Condo Insurance: Insure your condominium and its contents with our condo insurance policies.
- Renters Insurance: Protect your personal belongings and your liability with our renters insurance policies.
- Business Insurance: Ensure the success of your business with our commercial insurance policies.
- Life Insurance: Provide for your loved ones with our life insurance policies.
- Health Insurance: Get the medical coverage you need with our health insurance policies.
- Pet Insurance: Keep your furry friends safe and healthy with our pet insurance policies.
Community Involvement
At State Farm Insurance, we believe in giving back to our community. We are proud to be involved in local events and sponsor local organizations. Our agents are also active members of our community, participating in local charities and fundraising efforts.
Get in Touch
To learn more about our insurance products and services, please don't hesitate to contact us. You can visit our office, call us, or text us. We're here to help you protect what matters most to you.
Overall Experience
The majority of customers have had exceptional experiences with the insurance agency, praising the staff for being friendly, knowledgeable, and welcoming. Many have reported saving money on their insurance premiums while still receiving excellent customer service.
Staff and Service
The staff, including Rachael, Nicki, Danni, and Jace, have been consistently commended for their exceptional customer service, knowledge, and patience. They have been described as friendly, personable, and professional, making customers feel valued and respected.
Rates and Coverage
Many customers have reported saving money on their insurance premiums, with some even citing specific amounts such as $1000 per year. The agency has been praised for offering competitive and reasonable rates for excellent coverage.
Negative Experience
However, one customer had a negative experience, citing the sales staff as being rude and condescending, with prices being deemed outrageous.
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