Get Back on the Road with Confidence!
Brutus Auto Repair & Service is an automotive repair and service shop in downtown Manchester, NH. We were founded in 2000 by Ralph Brutus, a skilled and passionate auto mechanic and technician. Ralph began our shop to provide the highest quality services to our community and enhance drivers' lives. We've since grown into a thriving, trusted shop with an excellent reputation for customer service.
Our Mission
Our goal is to perform the highest quality services for every car, truck, SUV, sedan, and sportscar that enters our garage. We are a seasoned team of auto professionals who repair, restore, and enhance every make, model, and brand. We fulfill automotive services within our customers' timelines and budgets. Since our shop is downtown and close to surrounding communities, we're the primary choice for vehicle owners who work or live in the city.
Our Services
We offer a wide range of services to ensure your vehicle is running smoothly and efficiently. Our services include car maintenance, diagnostics, alignment services, $30 NH state inspections, Brutus Auto 36K warranty repairs, transmission heat and A/C services, and more. Our team of experts uses cutting-edge diagnostic technology to assess any issues with your vehicle and form a plan to fix it. We also provide honest assessments and fair estimates so you understand precisely what your car needs to get back on the road again.
Convenient and Affordable Auto Care
We understand that our customers have busy lives, which is why we strive to provide convenient and affordable auto care. Our shop is located in the heart of downtown Manchester, making it easy for commuters and workers to drop off their vehicles in the morning and pick them up after work. We also offer a VIP program and special promotions to help our customers save money on their auto repairs.
Testimonials
Our customers rave about our excellent customer service and top-quality repairs. Here's what some of our satisfied customers have to say:
- "I've been going here for about 20 years and my husband for longer. They do a great job. As a young woman, I often felt stressed at other repair shops, like I was being talked down to, brushed off, and sometimes outright lied to. But at Brutus, I've always felt respected and like I was getting a good job and honest assessment about whatever my cars have needed." - Maria G.
- "Great service! I've been bringing my cars to Brutus for years and I'm never disappointed in the service. This visit was a major one, but again Brutus came through. There is no other place I would bring my car for service." - Linda M.
Overall Experience
The majority of customers have had a positive experience with Brutus Auto Repair, praising the staff for being friendly, professional, and honest. Many have expressed appreciation for the transparent communication, fair pricing, and quality of work.
Staff and Communication
The staff at Brutus Auto Repair have been consistently praised for their professionalism, kindness, and ability to explain complex issues in a clear and concise manner. Many customers have mentioned specific staff members, such as Mike, Vinny, Ralph, and Kevin, for their exceptional service.
Quality of Work
Customers have reported being satisfied with the quality of work performed at Brutus Auto Repair. Many have mentioned that the work was done efficiently and effectively, with some even reporting that the work came in under the estimated cost.
Convenience and Accessibility
The location of Brutus Auto Repair has been cited as a convenience by many customers, with some mentioning that it is within walking distance from their homes. The waiting area has also been described as comfortable, with some mention of complimentary coffee.
Issues and Concerns
Some customers have reported issues with the shop, including problems with workmanship and communication. One customer reported having to return to the shop multiple times to resolve an issue, while another customer felt that the shop was trying to take advantage of them with inflated prices.
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