At Don Wood Plumbing Company, Inc., we pride ourselves on being a full-service plumbing company that has been serving the Middle Tennessee area for over 40 years. Our team of highly trained and experienced technicians is dedicated to providing top-notch plumbing services to our residential and commercial customers.
Our Story
Don Wood Plumbing Company, Inc. was founded in 1978 by Don Wood, who started his career in the plumbing industry as a part-time job while pursuing a degree in Chemistry from MTSU. After graduating, Don decided to remain in the plumbing industry and organized Wood Plumbing Company. The company started with one employee and primarily served residential dwellings in Williamson County. Despite facing challenges, including a recession and an extended illness, Don persevered and the company grew steadily. Today, Don Wood Plumbing Company, Inc. is a successful and reputable plumbing company that offers a wide range of services, including residential and commercial plumbing, gas piping, underground utilities, and plumbing repair services.
Our Services
We offer a full range of plumbing services to our residential and commercial customers. Our residential services include plumbing repairs, new fixture installation, water heater replacement and installation, sewer and drain cleaning, and renovation/remodel of plumbing systems. Our commercial services include plumbing repairs, scheduled maintenance, water heater replacement and installation, sewer and drain cleaning, and backflow inspections and repairs. We also specialize in tankless water heater installation, gas water heater installation, and landscape irrigation.
Our Commitment
At Don Wood Plumbing Company, Inc., we are committed to providing our customers with excellent service, prompt response times, and competitive pricing. We are licensed, bonded, and insured, and our technicians are highly trained and experienced in their field. We take pride in our work and strive to build long-term relationships with our customers.
Our Mission
Our mission is to provide our customers with exceptional plumbing services that meet their unique needs and exceed their expectations. We aim to be the plumber of choice in the Middle Tennessee area by providing prompt, reliable, and affordable services that build trust and loyalty with our customers.
Experience with Don Wood Plumbing
Positive Experiences
Many reviewers praised Don Wood Plumbing for their professionalism, efficiency, and fair pricing. Some reviewers mentioned that the company stood behind their work and took responsibility for any issues that arose. The servicemen were often described as friendly, courteous, and knowledgeable. Several reviewers appreciated the company's attention to detail and their ability to fix complex problems.
Negative Experiences
Some reviewers expressed disappointment and frustration with Don Wood Plumbing's workmanship, quality, and customer service. A few reviewers experienced issues with leaks, poor installation, and unprofessional behavior from the servicemen. Some felt that the company was overpriced and did not provide adequate service for the cost.
Common Themes
- Professionalism and courtesy of servicemen
- Efficiency and timeliness of service
- Fair pricing and value for money
- Quality of workmanship and attention to detail
- Customer service and response to issues
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