Our goal is to listen, guide, and protect what matters most to you.
At State Farm Shabby Shaw Agency, we pride ourselves on being a family-oriented agency that prioritizes transparency and customer relationships. With over 60 years of combined knowledge and experience, we offer a wide range of insurance categories, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and more.
Our team is led by Shabby Shaw, a seasoned State Farm Agent with 6 years of experience, who is dedicated to providing personalized service and expert guidance to our customers. We believe in treating our customers like family, prioritizing personal connections over policy numbers. Our goal is to listen, guide, and protect what matters most to you.
We are proud to have a diverse team with a combined experience of over 60 years. Claudia Doran, with 39 years of experience, has been a dedicated employee of State Farm for many years. Serafina Zaragoza, another member of our team, has been with State Farm for 23 years and is known for her kindness. Dario Lopez is responsible for ensuring that your bills are paid on time and for following up with you through calls, texts, and emails.
Insurance Products
We offer a wide range of insurance products to meet your unique needs. Our products include:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Personal Articles Insurance
- Business Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
Office Information
Our office is located in the US Bank building on the third floor, conveniently accessible from the 405 freeway. We are open Monday through Friday from 9:00 am to 5:30 pm, and closed on weekends. After-hours appointments can be arranged by calling our office.
Language Services
We offer language services to cater to our diverse clients. We have staff members who speak English, Spanish, German, and Persian.
Community Involvement
As an active member of the community, we believe in giving back to those who need it most. We participate in local charity events and sponsor various community programs to make a positive impact on the lives of our neighbors.
Customer Service Excellence
The reviews for State Farm and Shabby Shaw's agency are overwhelmingly positive, with multiple reviewers praising the exceptional customer service provided by the team. Many reviewers have been working with the agency for years, and they appreciate the professionalism, friendliness, and prompt attention to their needs. Reviewers highlight the team's ability to listen to their concerns, answer questions thoroughly, and provide personalized attention to their unique needs.
Communication and Transparency
Reviewers also commend the agency for their excellent communication and transparency. They appreciate the team's ability to explain policies and coverage options in a clear and concise manner, ensuring they feel informed and comfortable with their decisions. Several reviewers specifically mention Shabby Shaw, praising her accessibility, effective communication, and exceptional customer service.
Personality and Relationships
Some reviewers highlight the personal relationships they've built with the agency's staff, mentioning that they feel treated like family. This sense of warmth and familiarity is attributed to the team's kind and helpful nature, making the insurance-buying process less daunting and more enjoyable.
Professionalism and Efficiency
Reviewers also praise the agency's professionalism and efficiency. They note that the staff is always available and responsive, even when there are unexpected issues or questions. The agency's ability to resolve problems promptly and effectively is particularly impressive to many reviewers.
Consistency and Trust
Reviewers express their gratitude for the agency's consistent and trustworthy service over the years. They mention that they've experienced excellent customer service, even when dealing with different staff members or insurance products.
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