A Step Back in Time: The Highlands Inn History
The Highlands Inn, with its rich history dating back to 1880, has been a landmark in the charming town of Highlands, North Carolina for over 138 years. Located in the heart of downtown Highlands, the inn has been meticulously maintained to preserve its original charm, transporting guests back in time to an era of elegance and sophistication.
From Humble Beginnings
The story of the Highlands Inn began in 1880 when Joseph Halleck built the first hotel in Highlands, known as Highlands House. The inn quickly became a popular destination for travelers and locals alike, offering a comfortable place to rest and rejuvenate in the midst of the beautiful Blue Ridge Mountains.
Through the Years
Over the years, the inn has undergone several transformations, with new owners and renovations that have preserved its historic charm while introducing modern amenities. From the original owners, Joseph Halleck to the current owners, the Hawkins family, the Highlands Inn has remained a beloved fixture in the community.
The Perfect Blend of Past and Present
Today, the Highlands Inn is a 31-room boutique hotel that seamlessly blends its rich history with modern comforts. Guests can enjoy elegant rooms, beautifully decorated with antique furnishings, colonial paints, and stenciling, while also taking advantage of contemporary amenities such as Wi-Fi and flat-screen TVs.
The Heart of Highlands
Located at the center of downtown Highlands, the Highlands Inn is within walking distance to the town's many shops, art galleries, and restaurants. Guests can stroll through the charming streets, taking in the picturesque views and sounds of the surrounding mountains.
Experience Highland's Charms
At the Highlands Inn, guests can experience the best of Highlands hospitality and recreation. From hiking and whitewater rafting to shopping and fine dining, the inn is the perfect base for exploring the beautiful Blue Ridge Mountains.
A Sense of Community
The Highlands Inn is more than just a place to stay - it's a community hub where residents and visitors alike can come together to enjoy the best of small-town mountain living. With its rich history, elegant amenities, and warm hospitality, the Highlands Inn is the ultimate destination for those seeking a truly unique and memorable experience.
General Impressions
The Highland Inn receives rave reviews from some guests, who praise its historic charm, unbeatable location, and friendly staff. However, others have had negative experiences, citing unfriendly staff, cleanliness issues, and overcharging.
Positive Aspects
- Cleanliness: Many guests praise the hotel's cleanliness, with one reviewer stating that it's "VERY clean."
- Location: The hotel's location is a major selling point, with guests loving its proximity to Main Street and local attractions.
- Staff: Some reviewers raved about the friendly and helpful staff, with one guest mentioning a specific staff member, Chris, who went above and beyond to provide excellent service.
- Amenities: Guests enjoy the hotel's breakfast, cookies, and coffee, as well as its charming patio and beautiful antiques.
Negative Aspects
- Unfriendly Staff: A few reviewers had negative interactions with the front desk staff, describing them as unfriendly and unhelpful.
- Cleanliness Issues: One guest mentioned that the hallways and elevator smelled musty, and the carpet was worn and dirty.
- Overcharging: Two reviewers reported being overcharged or told they had to pay a higher rate due to a system error.
- Outdated Rooms: Some guests felt that the rooms were outdated and in need of renovation.

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