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At RMS Auto Care, we pride ourselves on being a trustworthy and dependable auto repair and service shop in Houston, TX. Our team of ASE-certified technicians uses the latest technology to diagnose and repair your vehicle, ensuring that you receive the best service possible. With over 40 years of experience, we have established a reputation for honesty, trustworthiness, and integrity.
Our Services
We offer a wide range of repair and maintenance services for all makes and models. From brake repair to engine services, our team is dedicated to providing top-notch service to get your vehicle back on the road quickly and efficiently. Our services include:
- Auto AC & Heat Repair
- Asian Import & American Repair
- Brake Service & Repair
- Check Engine Light & Diagnostics
- European Auto Repair
- Oil Changes & Maintenance
- Tire Services, Alignments, & Suspension
- Transmission Service & Engine Repair
In addition to our repair services, we also offer financing options, a free shuttle service, and same-day service on most repairs. We understand that unexpected car troubles can be stressful, which is why we strive to provide a hassle-free experience for our customers.
Why Choose Us?
At RMS Auto Care, we are committed to providing exceptional service and building long-term relationships with our customers. Our veteran and family-owned business has been serving the Houston community for over 40 years, and we are proud to be a trusted name in the auto repair industry. Our ASE-certified technicians are dedicated to staying up-to-date on the latest technology and techniques to ensure that your vehicle receives the best care possible.
Our Warranty
We stand behind our work and offer a 3-year, 36,000-mile nationwide warranty on all our repairs. This warranty provides peace of mind for our customers, knowing that they are protected in case any issues arise after their vehicle is repaired.
Customer Satisfaction and Reputation
The reviewers are overwhelmingly satisfied with their experience at RMS Auto Care. They praise the friendly and professional staff, the thorough diagnostic process, and the honest and transparent communication about the repairs needed.
Service and Diagnostic Process
The reviewers highlight the excellent service and diagnostic process at RMS Auto Care. They mention the complimentary shuttle service, loaner cars, and thorough explanations of the issues with pictures. They also appreciate the willingness to provide a second opinion and the patient and educational approach taken by the technicians.
Technicians and Staff
The reviewers praise the technicians and staff at RMS Auto Care, including Whitney, Keyshawn, and Cynthia. They mention that the staff is knowledgeable, helpful, and easy to communicate with.
Value and Transparency
The reviewers appreciate the honest and transparent approach taken by RMS Auto Care. They mention that the staff is upfront about the repairs needed and provides reasonable options for repair and maintenance.
Consistency and Follow-Up
The reviewers are impressed with the consistency of the service and follow-up provided by RMS Auto Care. They mention that the staff is responsive to their needs and follow up with customers after the diagnosis is complete.
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