Quality you Can Trust, at a Fair Price!
At Tilson's Auto Repair, we take pride in being the go-to destination for top-notch automotive services in Rochester, MN. Since 1983, our team has been dedicated to providing exceptional auto repair experiences, built on the foundation of honesty, integrity, and quality.
Our Mission
Our mission is to exceed the auto repair experience. By never putting money ahead of people and giving back to a community that gives us so much. We strive to create a work environment where our staff can thrive, and our customers feel valued.
Our Principles
We live by a set of core principles that guide our actions and decisions. We believe in:
- Never putting money ahead of people
- Treating each other with respect and dignity
- Providing honest and dependable auto repair work
- Having open communication between staff and throughout the shop
- Holding each other accountable to the highest standards
Commitments
We are committed to:
- Delivering outstanding service by treating our customers the way we would like to be treated
- Ensuring a happy and safe work environment
- Being responsible citizens in the community we serve
- Pursuing profit but never at the expense of quality, service, and reputation
- Building strong relationships with our suppliers, customers, and employees based on fairness and trust
Our Services
At Tilson's Auto Repair, we offer a comprehensive range of services to cater to all your automotive needs. Our expert technicians are trained to handle:
- A/C and heating system repair
- Auto repair and maintenance
- Brake repair and replacement
- Clutch repair
- Diesel service
- Electrical system repair
- Engine light diagnostics
- Exhaust system repair
- Hybrid and electric vehicle repair
- Inspections and tests
- Muffler repair and replacement
- Oil change and lubrication
- Steering and suspension repair
- Timing belt replacement
- Tire sales and services
- Transmission repair and replacement
- Wheel alignment and balancing
Why Choose Us
At Tilson's Auto Repair, we're committed to providing you with an unparalleled auto repair experience. Our state-of-the-art facility, equipped with the latest diagnostic tools and software, ensures that your vehicle receives the best possible care. Our team of expert technicians and friendly staff are dedicated to delivering personalized service, built on trust and transparency.
Get to Know Us
At Tilson's Auto Repair, we're more than just an auto repair shop. We're a team of passionate individuals who care deeply about our community and our customers. We're committed to giving back to the community that has supported us for over 35 years. Learn more about our community involvement and initiatives.
Excellent Customer Service and Expertise
The vast majority of reviewers praised Tilson's Auto Repair for their exceptional customer service, prompt and efficient work, and expert mechanical knowledge. Many reviewers mentioned that the staff was friendly, understanding, and willing to go the extra mile to get their vehicles back on the road quickly.
Trust and Honesty
Several reviewers praised Tilson's for their honesty and transparency. They mentioned that the shop would not recommend unnecessary repairs and would instead prioritize the necessary work. This built trust with the customers, who appreciated the shop's integrity.
Prompt Service and Communication
Reviewers praised Tilson's for their prompt service, often getting them back on the road quickly, even with short notice. The shop's communication was also highlighted, with many reviewers appreciating the regular updates and detailed explanations of the work being done.
One Negative Review
One reviewer, Asher Flint, had a negative experience with Tilson's, citing overpricing and unnecessary work. However, this review was an outlier compared to the overwhelming positive feedback.
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