At Freeman Alignment, L.L.C., we pride ourselves on being a trusted provider of automotive services in Janesville, WI since 1956. We are committed to serving our community and providing the best possible care for your vehicle. Our team of highly trained technicians is equipped to handle a wide range of automotive needs, from routine maintenance to major repairs.
Our Mission
Our mission is to provide the highest level of customer service and expert automotive care to the people of Janesville and surrounding areas. We strive to maintain open lines of communication with our customers, keeping them informed of every step of the repair process. We understand that a reliable vehicle is essential for safety and peace of mind, and we are dedicated to helping you keep your car in top condition.
Our Services
We specialize in a wide range of automotive services, including:
- 4x4 Services
- Alignment
- Brakes
- Miscellaneous Services
- Tires
- Undercar Services
Our certified mechanics and highly skilled auto repair specialists provide expert services for domestic and import automobiles of all makes and models. We use only high-quality parts and materials to ensure that our work meets the highest standards of quality and durability.
Our Commitment
At Freeman Alignment, L.L.C., we are committed to:
- Providing high-quality repair service at a fair and just price
- Having a sense of personal obligation to each customer
- Recommending the services, repairs, and maintenance necessary to maintain the vehicle in safe working order
- Using only products that are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer
- Servicing and repairing vehicles in a timely manner and keeping customers informed of any changes
- Providing the best customer service possible and promptly resolving any disputes that may arise
- Ensuring that our entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry
Schedule an Appointment
If you are in the Janesville area and have any concerns or issues with your vehicle, or just need general maintenance, we invite you to stop by our shop at 259 S River St Janesville, WI 53548 or give us a call at 608-752-5872. We'll be happy to help you find the best solution for your vehicle.
Overall Impression
The reviews for Freeman's auto repair shop are overwhelmingly positive, with all reviewers giving the shop a 5-star rating. The reviewers praise the shop's honesty, reliability, and professionalism, stating that they would highly recommend the shop to others.
Reputation and Trustworthiness
Reviewers consistently mention the shop's trustworthiness, honesty, and reliability. Many comment on the shop's willingness to explain technical issues and provide estimates for work, which helps build trust with customers. Reviewers also praise the shop's family-owned reputation and the fact that the owners are present on-site, giving them a sense of accountability.
Service Quality and Workmanship
Reviewers praise the shop's attention to detail, professionalism, and quality of work. Many comment on the shop's ability to diagnose and fix issues, and the fact that they take the time to explain the repairs to customers. Reviewers also appreciate the shop's willingness to perform maintenance and repairs at a fair price.
Customer Service
Reviewers consistently praise the shop's customer service, mentioning that the staff is friendly, knowledgeable, and willing to go above and beyond to help customers. Reviewers also appreciate the shop's willingness to communicate with them throughout the repair process and to provide estimates and explanations for the work being done.
Additional Services
Reviewers mention a range of additional services offered by the shop, including wheel alignment, steering and suspension repairs, and general maintenance. Reviewers praise the shop's ability to perform these services at a high level and to provide estimate and explanations for the work being done.
Summary
The reviewers' overwhelmingly positive experience with Freeman's auto repair shop suggests that the shop is a highly reliable and trustworthy destination for vehicle maintenance and repairs. The shop's reputation for honesty, reliability, and professionalism, combined with its attention to detail and commitment to customer service, make it a standout in the industry.
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