Trust the Electricians Who Care
At MSS-ORTIZ Electrical Services, we're proud to be Durham's leading electrical contracting company, serving homes and businesses in Durham, Raleigh, Chapel Hill, and surrounding areas. As a family-owned and operated business, we're dedicated to providing custom solutions for every job, ensuring safety, improving efficiency, and delivering quality work that stands the test of time.
Our Story
Founded in 1984 by Dallas and Thomas Swain, our mission is to provide exceptional electrical services to our community. With over 70 years of combined experience, our team of licensed electricians is equipped to tackle nearly any electrical project or repair. From custom-built new homes to remodeled century homes, to large-scale commercial renovations and HUD buildings, we give the same attention to detail and quality work to every job we take on.
Our Services
We offer a wide range of residential services, including ceiling fan installation, circuit breaker installation, electrical wiring and rewiring, home entertainment wiring, lighting installation, and outlet installation. Our commercial services include electrical planning for commercial construction, electrical wiring and rewiring, commercial electrical repair, and commercial electrical retrofitting. Additionally, we specialize in multi-family electrical services, having served over 1,500 apartment units.
Our Commitment
At MSS-ORTIZ Electrical Services, we're committed to providing fast and friendly service, ensuring that our customers receive the highest level of quality and craftsmanship. Our electricians are licensed, insured, and bonded, giving you peace of mind knowing that your electrical needs are in good hands.
Meet Our Team
Our team is comprised of experienced electricians who are dedicated to providing exceptional service and ensuring that every job is done to perfection. We're proud to be a women-owned business, and we're committed to serving our community with honesty, integrity, and a passion for delivering outstanding results.
Why Choose Us
With MSS-ORTIZ Electrical Services, you can trust that you're in good hands. We're a locally owned and operated business, and we're dedicated to building lasting relationships with our customers. Our commitment to quality, safety, and customer satisfaction sets us apart from the competition. Contact us today to experience the difference for yourself.
Reliability and Responsiveness
Some reviewers had issues with the company's reliability and responsiveness. Scott Lyons experienced poor customer service, as he was left waiting for a callback that never came, and his appointment was missed on Monday.
Positive Experiences
However, the majority of reviewers had positive experiences with MSS Ortiz Electrical Services. Many praised the company's reliability, efficiency, and professionalism. Several reviewers mentioned the excellent communication and scheduling process, courtesy of Tracy. John Stepto, in particular, received high praise for his expertise, kindness, and courtesy.
Electrical Work
The company's electrical work was widely praised, with reviewers appreciating the quality of the work, the attention to detail, and the professionalism of the technicians. Many reviewers mentioned specific services, such as outlet installations, electrical repairs, and outdoor lighting installations, and were satisfied with the results.
Customer Service
Exceptional customer service was a common theme in many reviews. Reviewers appreciated the kindness, courtesy, and understanding shown by the technicians and office staff, particularly in situations where customers had specific needs or concerns.
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