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At Jon Essary Insurance Agency, Inc., we pride ourselves on being your local insurance provider, dedicated to serving the Ellis County area. With a team of 10 licensed professionals, we are committed to giving back to our community and helping our neighbors in their time of need.
Our Mission
Our mission is to provide exceptional service, expert knowledge, and exceptional product offerings to our customers. We strive to build long-term relationships with our clients, understanding their unique needs and tailoring our services to meet those needs. Whether you're a new resident of Texas or a current State Farm customer looking for a new policy, we are here to assist you in getting the right coverage for your Texas Liability Insurance needs.
Our Products
We offer a comprehensive range of insurance products, including:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
- Banking Products
- Mutual Funds
Our team is bilingual in Spanish, ensuring that our services are accessible to all. We understand the importance of providing fast, personal, and convenient service, which is why we are available 24 hours a day, 7 days a week.
About Jon Essary
As the owner of Jon Essary Insurance Agency, Inc., Jon Essary has a deep passion for helping small businesses succeed. His extensive experience in the insurance industry has equipped him with the knowledge and expertise to provide tailored solutions for his clients. Jon's passion for giving back to his community has led to a strong reputation in the region, earning him a 4.9 out of 5-star rating on Google.
Our Office
Our office is conveniently located in Midlothian, Texas, just south of Kroger, on Hawkins Run between Starbucks and Coleman Elementary. We invite you to visit us in person and experience the exceptional service and expertise that we provide.
Contact Us
If you would like to learn more about our products and services, please do not hesitate to contact us. You can call us at (214) 948-6000, or send us an email or visit our website. We look forward to serving you.
Exceptional Service and Knowledge
Many reviewers praised the exceptional service and knowledge of State Farm agents. Eli, Misty, and Laisa were specifically mentioned for their professionalism, courtesy, and ability to provide valuable information and assistance. Reviewers appreciated their help in finding the best coverage options and saving them money.
Disappointment with Customer Service and Insurance Decisions
On the other hand, some reviewers were disappointed with the customer service they received. Billy Wood's experience was particularly frustrating, as he felt that State Farm was punishing him for a tow fee his wife requested. Coach Maddox had a similar issue, where his calls were not returned, and he ultimately drove without insurance coverage for two months. These reviewers felt that the company's customer service was lacking and that they were not treated fairly.
Overall Satisfaction
Despite some negative experiences, many reviewers were extremely satisfied with State Farm's services. They appreciated the agents' expertise, attentiveness, and willingness to help. Reviewers also praised the company's customer service, citing representatives like Crystal and Alma as being particularly helpful.
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