At John W. Cox, DDS, our team of dedicated dental professionals is committed to providing exceptional oral health care to patients in Lenoir and Valdese, NC. Our mission is to educate and provide our patients with the best dental care possible, empowering them to make informed decisions about their teeth and gums. We strive to create a stress-free and comfortable dental experience, tailoring our care to each individual's unique needs and goals.
Our Services
We offer a wide range of dental services, from preventive care to restorative and cosmetic procedures. Our state-of-the-art facilities are equipped with the latest technology, ensuring that our patients receive the highest quality care. From routine cleanings and fillings to implants, teeth whitening, and veneers, we are dedicated to helping our patients achieve their healthiest, most beautiful smile. Our featured services include:
- Implants: replacing missing teeth or teeth with the latest in dental implant technology
- Veneers: custom-made to bond to the front side of teeth, enhancing their appearance
- Teeth Whitening: restoring the brightness and shine of your teeth with our professional whitening procedures
Our Commitment to You
Our team is dedicated to providing personalized oral health care, taking the time to understand each patient's unique needs and goals. We believe that education is key, and we strive to empower our patients with the knowledge they need to make informed decisions about their oral health. We aim to create a relaxed and comfortable office setting, allowing our patients to feel at ease throughout their visit. Whether you're looking for routine care or seeking more complex treatments, we are committed to providing exceptional service and care.
Meet Our Doctor
Dr. John W. Cox, a dedicated and experienced dentist, leads our team of professionals. With a degree from Baylor University and a Doctor of Dental Surgery degree from the University of Illinois at Chicago College of Dentistry, Dr. Cox is passionate about providing exceptional care to his patients. His commitment to staying up-to-date with the latest advancements in dentistry ensures that our patients receive the best possible care.
Positive Aspects of the Reviews
The reviews highlight the pleasant staff and facility, with one reviewer praising the attentive care and comfort of the office, earning a 5-star rating. Another reviewer specifically commends a staff member who went above and beyond to resolve a problem with insurance, demonstrating exceptional customer service.
Negative Aspects of the Reviews
On the other hand, two reviews are overwhelmingly negative. One reviewer shares a traumatic experience with their elderly mother, who had dentures fitted at Cox's office. The mother experienced painful mouth sores, weight loss, and low self-esteem due to a poorly fitted denture, which was only adjusted after months of suffering. The reviewer accuses the staff of being dismissive and uncaring, leading to further complications and even a life-threatening emergency. The reviewer states that the office handled the situation poorly, with the dentist becoming angry and defensive when confronted about the issue.
The second negative review highlights a similar case where the reviewer's mother had a denture adjusted, leading to a painful and sharp edge that cut her while eating. The reviewer accuses the office of being completely unresponsive to their concerns and even ignored their requests for help. The dentist was described as being dismissive and angry, eventually telling the reviewer to "get out" while their mother lay in pain.
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