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Your vehicle, our expertise, your trusted partner

At Certified Transmissions Complete Auto Care, we are dedicated to providing exceptional service and quality auto repairs to our valued customers. With over 35 years of experience in the industry, our team of certified technicians is committed to ensuring that every vehicle that leaves our shop is running smoothly and safely.

Our Story

Certified Transmissions Complete Auto Care has been serving the Prescott area since 1987. Our family-owned and operated business is built on a foundation of integrity, honesty, and a passion for providing exceptional customer service. Our team of experienced technicians is dedicated to staying up-to-date with the latest technologies and training to ensure that we can diagnose and repair even the most complex issues.

Our Services

At Certified Transmissions Complete Auto Care, we offer a comprehensive range of auto repair services designed to meet the unique needs of every vehicle. From routine maintenance and scheduled services to major repairs and transmissions, we are equipped to handle it all. Our services include:

General Repair and Service

  • Battery Service
  • BG Services
  • Cabin Air Filter
  • Coolant/Antifreeze
  • Power Steering Flush
  • Oil Change Service
  • Brake Repair and Service

Transmission and Drivetrain

  • Transmission Diagnostics and Repair
  • Transmission Adjustments
  • Transmission Replacement
  • Transmission Rebuilding

Air Conditioning and Cooling System

  • Air Conditioning Services
  • Coolant/Antifreeze

Suspension and Steering

  • Shocks and Struts
  • Steering and Suspension

Transmission and Drivetrain

  • Transmission Diagnostics and Repair
  • Transmission Adjustments
  • Transmission Replacement
  • Transmission Rebuilding

Maintenance and Repair

  • Check Engine Light
  • Clutch Replacement
  • Cruise Control Repair
  • Drive Axle and CV Joints
  • Drivetrain and Differential Fluid Exchange
  • Fuel System Service
  • Fuel Injection Cleaning
  • GDI Service
  • Headlight Cleaning and Lens Restoration
  • Headlight and Taillight Replacement
  • Motor Mounts
  • Crank Case Service
  • Pre-Purchase Inspection
  • Preventive Maintenance

Warranty Information

At Certified Transmissions Complete Auto Care, we understand the importance of a reliable warranty program. We offer a range of warranty options to ensure that our customers are protected in the event that a repair does not meet the expected level of service. Our warranty programs include:

  • ATRA Member: 24 months/24,000 miles
  • 12 months/12,000 miles

About Our Staff

Our team of experienced technicians is dedicated to staying up-to-date with the latest technologies and training to ensure that we can diagnose and repair even the most complex issues. With over 35 years of experience in the industry, our team is committed to providing exceptional customer service and ensuring that every vehicle that leaves our shop is running smoothly and safely.

Affiliations

At Certified Transmissions Complete Auto Care, we are proud to be affiliated with several professional organizations, including the Automotive Service Association (ASA) and the American Automobile Association (AAA).

Reviews
Positive: Certified Transmission is praised for its fair prices, excellent customer service, and quality work.
Negative: Some customers have expressed disappointment with the lack of follow-up and the quality of certain repairs.

Overview of Certified Transmission Reviews

Certified Transmission has received a majority of 5-star reviews, with customers praising the shop's fairness, competence, and excellent customer service.

Positive Reviews

  • Many customers have expressed their trust in the shop, citing the owners' and technicians' honesty, friendliness, and willingness to go the extra mile to ensure customer satisfaction.
  • The shop's prices are deemed fair and reasonable, even for complex diagnoses.
  • Customers appreciate the shop's thoroughness, keeping them informed throughout the repair process, and providing quality work.
  • Some reviewers have mentioned the shop's willingness to accommodate their schedules and provide follow-up services.

Negative Reviews

  • One customer was disappointed with the lack of follow-up after spending a significant amount of money on repairs.
  • Another customer had a negative experience, claiming that the shop did not fix their transmission issue and left them with a faulty vehicle, resulting in significant financial losses.
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