FAMILY ROOTS. NEIGHBORLY SERVICE. TRADITIONAL VALUES.
At Total Auto Care, we pride ourselves on being the go-to auto repair shop in North Branch, MN. Our team of expert mechanics is dedicated to providing top-notch service and maintenance for all makes and models of vehicles. With a commitment to honesty, transparency, and traditional values, we strive to make the repair process as easy and stress-free as possible for our customers.
Our Services
We understand that car trouble can be frustrating and overwhelming. That's why we offer a wide range of auto repair services to get you back on the road quickly and safely. From routine maintenance such as oil changes and alignments to more complex repairs like engine repair and transmission work, our team is equipped to handle it all. We also offer convenient amenities like complimentary loaner cars, shuttle service, and early and late drop-off boxes to make the repair process as seamless as possible.
Our Promise
At Total Auto Care, we promise to be honest and transparent in all of our dealings with you. We'll never try to "sell" you services that are unnecessary, and we'll always take the time to explain what repairs your vehicle needs and why. We'll even provide pictures and videos to help you understand what we're seeing, so you can feel confident in the work we're doing. With our 2-year/24,000-mile nationwide warranty, you can have peace of mind knowing that you're protected in case anything goes wrong.
Our Values
At Total Auto Care, we believe that family roots, neighborly service, and traditional values are essential to building trust and loyalty with our customers. That's why we strive to treat every customer like family, providing personalized service and attention to detail that sets us apart from other auto repair shops. We're proud to be a part of the North Branch community, and we're committed to being a positive force in the lives of our customers.
Overall Impression
The reviews of Total Auto Care are overwhelmingly positive, with customers praising the shop's friendly and prompt service, reasonable pricing, and honesty.
Service and Pricing
Customers appreciated the shop's willingness to work with them to accommodate their schedules and needs. The pricing was considered fair, and the shop was transparent about the costs of repairs. Many customers mentioned that the shop did not try to upsell them unnecessary services or parts.
Communication and Customer Service
The shop's communication was praised for being clear and prompt. Customers felt that the staff took the time to explain what was needed and what the priorities were, making them feel comfortable and informed.
Trust and Honesty
Several customers mentioned that they trusted the shop and felt that they were being treated honestly. The shop's integrity and transparency were highlighted as major strengths.
One Negative Review
One customer had a poor experience, citing issues with forgotten oil changes and poor communication. However, this review was an outlier among the many positive reviews.
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