At Above & Beyond, we pride ourselves on providing top-quality heating and air services to Oklahoma City and its surrounding areas. Our company is fully licensed and insured, and the safety of our customers is our top priority. We strive to create lasting relationships with our customers by communicating openly and keeping their best interests in mind. Our team of experienced technicians is dedicated to providing responsive and responsible service, ensuring that your project is completed promptly and at a reasonable rate for parts and labor.
Our Services
Above & Beyond offers a comprehensive range of services, including HVAC, plumbing, and electrical services. Our HVAC services include AC repair, AC installation, heating repair, heating replacement, indoor air quality, air duct balancing, residential and commercial maintenance, and air duct cleaning. Our plumbing services include residential and commercial plumbing, drain cleaning services, drain camera services, repipe plumbing services, water and sewer line repair, and water heater services. Our electrical services include residential and commercial electrical, residential lighting, commercial lighting, and our electrical work, including our Led Lighting Rebate Program.
Our Commitment
We are committed to providing top-quality services to our customers, and we stand behind our work. We offer a 1-year labor warranty for parts installations and a 2-year labor warranty for equipment installations. We also offer a No Lemon Guarantee, where we will replace your entire furnace unit for no charge if your heat exchanger fails within 10 years of the installation date.
Our Team
Our team of experienced technicians is EPA certified and factory-trained. We do not use subcontractors, and we pride ourselves on our punctuality, meticulous work, and commitment to using the proper parts. We communicate openly with our customers, and we are always happy to hear from you.
Our Service Areas
We proudly serve Oklahoma City, Edmond, Yukon, Guthrie, Del City, Midwest City, Moore, Arcadia, Northwest Oklahoma City, Luther, Norman, Cashion, Cedar Valley, and Piedmont. We offer emergency services, specials, and promotions to make our services more affordable and accessible to our customers.
Excellent Communication and Professionalism
The majority of customers praised the excellent communication and professionalism of the company. Many reviewers mentioned that the technicians were knowledgeable, friendly, and took the time to explain the work that needed to be done. The company's responsiveness and ability to provide prompt service were also highlighted.
Positive Experiences
Several customers shared their positive experiences with the company, citing the technicians' expertise, efficiency, and professionalism. For example, one customer praised the technician who fixed a burst pipe and got their water back on the same day. Another customer was impressed with the technician who diagnosed and repaired a ceiling fan issue in just 20 minutes.
Upfront and Honest
Many customers appreciated the company's upfront and honest approach. The technicians would explain the work needed, provide options, and give clear estimates of the costs involved. This transparency and honesty were highly valued by customers.
Minor Issues and Complaints
However, there were a few instances where customers expressed disappointment or frustration with the company. One customer felt accused of having a "misogynistic tone" during a conversation with a representative, which led to a negative experience. Another customer was disappointed when the company told them to find another provider because they couldn't accommodate an earlier appointment time.
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