At Preferred Service and Repair, we take pride in being your trusted partner for all your auto repair needs. Our team of certified mechanics and expert technicians have years of experience in providing top-notch service for both domestic and import vehicles of all makes and models. Located in St. Cloud, Minnesota, we're conveniently situated near you, making it easy to schedule an appointment and get your vehicle back on the road.
Our Services
As a full-service auto repair shop, we offer a comprehensive range of services to keep your vehicle running smoothly and efficiently. These services include 4x4 services, AC alignment, auto repair, brakes, engine maintenance, diagnostics, domestic repair, electrical services, electronic services, and transmission services. Our expert technicians will work with you to identify any issues and recommend the necessary repairs to get your vehicle back on the road.
What Sets Us Apart
At Preferred Service and Repair, we're committed to providing our customers with exceptional service and exceptional value. We believe that our customers deserve the best, and that's why we're committed to using only the highest-quality parts and materials for our repairs. Additionally, we understand that time is money, so we strive to complete most repairs quickly and efficiently without sacrificing quality.
Our Guarantee
We believe in our work so much that we back every repair with a satisfaction guarantee. If you're not satisfied with the service we provide, we'll work with you to make it right. Our commitment to excellence is unparalleled in the industry, and we're confident that you'll be impressed with the level of service we provide.
What Our Customers Say
We're proud to have earned a reputation for providing exceptional service and top-notch repairs. Our customers rave about our friendly and knowledgeable staff, and we're committed to continuing to exceed your expectations.
Customer Service
The reviewers praise the staff for being friendly, helpful, and respectful. Several reviewers mention that they were treated kindly and without bias, and that the staff was willing to listen to their concerns and answer their questions. One reviewer, Cassidy Lehrke, mentions that she was worried about being taken advantage of as a young woman, but was pleasantly surprised by the shop's honesty and kindness.
Honesty and Fair Prices
Many reviewers praise the shop for its honesty and transparency in their pricing and service. Several reviewers mention that they were given a fair and accurate estimate of the work needed, and that they were never pressured into excessive repairs. One reviewer, Tim Miller, mentions that he always gets multiple estimates before repairs and that Preferred Service and Repair's prices are often the best.
Work Quality
Reviewers praise the shop's mechanics for their expertise and skill. Several reviewers mention that their cars were fixed quickly and efficiently, and that the work was done to a high standard. One reviewer, Pete Knutson, mentions that the shop's owner, Scott, is an honest and hard-working mechanic who always gets the job done right.
Negative Experience
One reviewer, Vibhu Kapoor, had a negative experience with the shop. They claim that the owner and employees were rude, and that they were overcharged and forced to pay an excessive diagnostic fee. However, this reviewer is the only one with a negative comment.
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