May We Have The Next Dents?
At Ward Auto Body, Inc., we are a family-owned and operated business with a rich history dating back over 40 years. Our commitment to providing superior quality automotive services has earned us a reputation as one of the most trusted collision repair shops in the Chicagoland area.
Our Story
Our journey began in the 1940s when our founder, Tex Ward, opened the doors to his body shop in River Grove. Over the years, we have grown and evolved to meet the changing needs of our customers. Today, we operate a state-of-the-art facility equipped with the latest technology and a team of experienced technicians dedicated to providing exceptional service.
Our Services
At Ward Auto Body, Inc., we offer a wide range of services to meet the needs of our customers. Our team of certified technicians has the expertise to repair and restore all types of vehicles, from sports cars to commercial fleets. Our services include:
- Collision repair: We specialize in repairing and restoring vehicles damaged in accidents and other forms of damage.
- Painting and finishing: Our skilled technicians use the latest techniques and materials to restore your vehicle's finish to its original condition.
- Frame and alignment: We have two Chief frame alignment racks and a Garmat downdraft spray booth to ensure that your vehicle is properly aligned and repaired.
- Inspections and maintenance: Our team of mechanics can perform routine maintenance and inspections to keep your vehicle running smoothly and safely.
Our Commitment
At Ward Auto Body, Inc., we are committed to providing our customers with exceptional service and superior quality repairs. We understand the importance of trust and transparency in our business, which is why we are committed to:
- Providing accurate estimates and treating our customers with respect and professionalism.
- Using only the highest-quality parts and materials to ensure that our repairs meet or exceed manufacturer standards.
- Offering a lifetime repair warranty on all of our services to give our customers peace of mind.
Our Mission
Our mission is to provide our customers with the best possible service and ensure that their vehicle is repaired and restored to its original condition. We strive to build long-lasting relationships with our customers and are committed to exceeding their expectations.
General Impression
Ward Auto Body receives overwhelmingly positive reviews from customers, with the majority giving 5-star ratings. Reviewers praise the shop's exceptional customer service, professional work, and fast turnaround times.
Customer Service
Customers rave about the friendly, accommodating, and honest staff at Ward Auto Body. Reviewers mention the staff's willingness to work with insurance companies and provide excellent communication throughout the repair process.
Work Quality
The quality of work is consistently praised, with reviewers noting that the repairs are of high quality, and the finished product looks brand new. Many reviewers mention the attention to detail, including the cleaning of the interior and waxing of the vehicle.
Turnaround Time
Reviewers are impressed with the fast turnaround times, with many mentioning that their vehicles were ready earlier than expected. This is particularly notable for those who were in urgent need of their vehicles.
Exceptional Experiences
Several reviewers share exceptional experiences, such as being fitted in quickly despite being fully booked, or receiving extra services like detailing the interior and correcting minor issues outside of the original repair.
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