No job is too big or too small, your satisfaction is our priority
At JA Plumbing & Drains, Inc., we pride ourselves on being a family-owned and operated business with over 20 years of experience in the plumbing industry. Our team of expert technicians provides full-spectrum plumbing services to residential, commercial, and industrial customers in LA and Orange County. Our extensive knowledge of the latest technology and techniques enables us to cater to both maintenance and emergency plumbing needs. From small drain cleaning service needs to major remodeling and construction, we do it all.
Our Services
Our comprehensive range of services includes water heater repair and installation, trenchless sewer replacement, emergency services, and more. We specialize in sewer line backups, repairs, and installation, and our team is equipped to handle everything from minor repairs to major construction projects. Our services are designed to provide our customers with peace of mind, knowing that their plumbing needs are being handled by experts.
Why Choose Us
At JA Plumbing & Drains, Inc., we understand that no job is too big or too small, and your satisfaction is our top priority. Our team of technicians is dedicated to providing prompt, professional, and courteous service to ensure that our customers receive the best possible experience. We are proud to serve LA and Orange County, and our 24/7 emergency service ensures that we are always available to help.
Our Expertise
With over 20 years of experience, our team has developed expertise in a wide range of plumbing services, including:
- Residential, commercial, and industrial plumbing
- Water heater repair and installation (standard and tankless)
- Repair and installation of bathtubs, toilets, faucets, and garbage disposals
- Installation of custom fixtures
- Water leak detection and repair
- Slab leak detection and repair
- Drain cleaning
- Boiler repairs and installation
- Broken pipe repair and full re-piping
- Hydro Jet drain cleaning
- Install and repair of water, sewer, and gas lines
- Trenchless sewer replacement and lining
- Camera and video inspection
- Preventative maintenance services
- Cast iron pipe rehab (picote cleaning)
Overview of Reviews
The reviews of J A Plumbing and Drains are mostly positive, with an overwhelming majority of customers expressing satisfaction with the company's services.
Quality of Work
The reviewers praise the company's work, citing high-caliber work, perfection, and quality work. The team's ability to complete complex tasks, such as whole-house repipes, and their attention to detail are particularly highlighted.
Customer Service
Customer service is another area where the company excels. Reviewers appreciate the quick response times, friendly employees, and great customer service. Many reviewers mention the owner, Joe, personally, praising his customer service focus, helpful suggestions, and caring attitude.
Pricing
Several reviewers mention the company's reasonable prices, affordable rates, and great value for the services provided.
Reliability
The company's reliability is also a common theme, with reviewers appreciating their prompt arrival, timely completion of tasks, and follow-up to ensure customer satisfaction.
Issues with Warranty
However, one reviewer expresses dissatisfaction with the company's handling of warranty issues, citing that they do not honor their warranty and do not return calls.
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