At Gilray Heating and Cooling, we're dedicated to providing top-notch HVAC services to the Wausau community. With over 40 years of experience, our team of experts is committed to delivering exceptional comfort and support that exceeds your expectations. As a Lennox Premier Dealer, we're proud to offer the latest energy-efficient systems and innovative solutions to cater to your unique heating and cooling needs.
Our Services
Our comprehensive range of services includes furnace repair, installation, and maintenance, as well as air conditioning repair, installation, and maintenance. Our certified technicians are trained to handle any HVAC problem you may be facing, from routine tune-ups to emergency repairs. We're also experts in installing and maintaining top-of-the-line products from Lennox, including air conditioners, air handlers, boilers, furnaces, garage heaters, heat pumps, mini-split systems, packaged systems, thermostats, and zoning systems.
Our Commitment
At Gilray Heating and Cooling, we're passionate about providing exceptional customer service and ensuring your complete satisfaction. Our team is dedicated to listening to your needs, answering your questions, and providing personalized solutions that meet your budget and preferences. We're committed to building long-term relationships with our customers and pride ourselves on our reputation for reliability, honesty, and integrity.
Our Partnerships
We're proud to partner with Lennox International to bring the best possible solutions to our customers. As a Lennox Premier Dealer, we're part of an elite group of dealers who have demonstrated exceptional customer service, technical expertise, and business acumen. We're also committed to giving back to our community through our Feel the Love program, which aims to support local families in need.
Reliability and Customer Service
Many reviewers praised Gilray's prompt and reliable service, with some even mentioning that they were available to fix issues on short notice. The company's technicians were also commended for their professionalism, friendliness, and courteousness.
Quality of Work
Several reviewers were impressed with the quality of work provided by Gilray's technicians, with some even mentioning that they were able to fix problems that other companies couldn't. The company's attention to detail and ability to diagnose and fix complex issues were highlighted.
Positive Experiences
Many reviewers shared positive experiences with Gilray, including instances where the company went above and beyond to ensure customer satisfaction. Some reviewers mentioned that they would highly recommend Gilray to others and would continue to use their services in the future.
Negative Experiences
A few reviewers had negative experiences with Gilray, including instances of poor workmanship, incorrect diagnoses, and poor customer service. One reviewer mentioned that they were charged for a service that was not needed, while another reviewer was left waiting for a technician who never arrived.
Common Praise
Gilray's technicians, including Ethan and Clark, were frequently mentioned as being knowledgeable, friendly, and professional. The company's prices were also praised as being reasonable and fair.
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