Protecting your tomorrow, today!
At Jeff Kleier State Farm Insurance Agency, we are dedicated to providing our clients with personalized insurance solutions that cater to their unique needs and circumstances. With a wide range of insurance products and services offered, we strive to be the one-stop-shop for all your insurance requirements.
Our Story
As a third-generation State Farm Agent, I am proud to have opened my agency in December 2014, following my graduation from the University of Louisville with a degree in Accounting. With a passion for helping others, I have been serving the community of Louisville and surrounding areas with exceptional insurance services. Our agency is located in the heart of Plainview East Louisville, making it easily accessible for our clients.
Our Mission
Our mission is to provide top-notch insurance services that prioritize our clients' needs and well-being. We believe in building long-term relationships with our clients, and we achieve this by offering personalized attention, expert guidance, and tailor-made insurance solutions. Whether you're looking for auto, home, life, health, or business insurance, we are committed to helping you find the right coverage that suits your lifestyle and budget.
Our Services
We offer a comprehensive range of insurance products and services, including:
- Auto Insurance: We provide competitive rates and customized coverage options for your vehicle, ensuring you're protected on the road.
- Homeowners Insurance: Our homeowners insurance policies are designed to safeguard your home and personal belongings from unforeseen events.
- Renters Insurance: We offer affordable renters insurance policies that protect your personal property and provide liability coverage.
- Condo Insurance: Our condo insurance policies are tailored to meet the unique needs of condominium owners.
- Personal Articles Insurance: We provide specialized insurance coverage for your valuable personal items, such as jewelry, art, and collectibles.
- Business Insurance: Our business insurance policies are designed to protect your business from various risks and liabilities.
- Life Insurance: We offer a range of life insurance products, including term life, whole life, and universal life insurance, to help you ensure your loved ones' financial security.
- Health Insurance: Our health insurance policies are designed to provide comprehensive coverage for your medical needs.
- Pet Insurance: We offer pet insurance policies that cover your furry friends' medical expenses.
- Banking and Annuities: Our banking and annuity products are designed to help you achieve your long-term financial goals.
Our Commitment
At Jeff Kleier State Farm Insurance Agency, we are committed to providing exceptional customer service, expert guidance, and personalized attention to our clients. We pride ourselves on being an accredited Better Business Bureau company and strive to always do what's right by our customers. Our goal is to earn your trust and loyalty by providing insurance solutions that meet your unique needs and exceed your expectations.
Professionalism and Customer Service
The majority of the reviews praised the team at State Farm for their exceptional professionalism, customer service, and attention to detail. Reviewers commended agents Caroline, Jeff, and Matthew for their helpfulness, friendliness, and willingness to listen to their clients' needs. Many reviewers mentioned that they felt comfortable working with this team and appreciated their personalized approach.
Knowledge and Expertise
The reviewers emphasized the team's vast knowledge and expertise in the insurance industry, helping them find the best coverage options for their clients. Caroline, in particular, was praised for her extensive knowledge and ability to explain complex insurance concepts in a clear and concise manner.
Claims and Issues
Not all reviews were positive, however. One reviewer, Greg Gant, had a negative experience with Jeff, citing that he was told he had full coverage and was eventually left with a large bill to pay. Greg felt that Jeff was not forthcoming with information and that State Farm refused to cover the full extent of the damage.
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