Your Towing & Roadside Assistance Specialist - Sacramento, CA
Hirst Tow Services has been proudly serving the Sacramento, CA area for over 61 years. Since 1963, we have been providing expert towing and roadside assistance services to the community. Our family-owned and operated business is committed to providing prompt, efficient, and professional service to all our customers.
Our Services
At Hirst Tow Services, we understand the importance of having a reliable and trustworthy towing and roadside assistance company. That's why we offer a wide range of services designed to get your vehicle back on the road quickly and safely. Our services include:
- Towing Services: We offer light and heavy-duty towing services for vehicles of all sizes.
- Roadside Assistance: We provide jump starts, fuel deliveries, and lockout services to get you back on the road.
- Accident Recovery: We specialize in recovering vehicles involved in accidents and getting them to a safe location.
- Flat Bed Truck Service: We offer hauling and transportation services for flatbed trucks.
- Fleet and Contract Services: We provide towing and roadside assistance services for fleets and contractors.
- Four Wheel Drive Vehicle Recovery: We recover 4x4 vehicles and other off-road vehicles.
- Jump Starts: We provide jump start services to get your vehicle's battery back up and running.
- Light Duty Towing: We provide light-duty towing services for smaller vehicles.
- Lockout Services: We offer lockout services to unlock your vehicle if you're locked out.
- Long Distance Towing: We provide long-distance towing services for vehicles of all sizes.
- Wrecker Services: We specialize in recovering and towing vehicles involved in accidents.
- Van Recovery: We recover and tow vans and other types of vehicles.
Our Commitment
At Hirst Tow Services, we are committed to providing excellent customer service and ensuring that all our customers are 100% satisfied with our services. We pride ourselves on our knowledge of towing and roadside assistance to get your vehicle back on the road quickly and safely. Our team of experts is dedicated to providing fast, efficient, and professional service to all our customers.
Why Choose Us
So, why choose Hirst Tow Services? Here are just a few reasons:
- Fast and friendly service
- 61 years of experience in the industry
- Family-owned and operated business
- Expertly trained and certified tow truck operators
- Wide range of services to get you back on the road
- 24/7 availability
- Competitive pricing
Towing Services and Customer Experience
The reviews highlight the towing services and customer experience provided by Hirst Tow.
Pricing and Billing Issues
Many reviewers expressed frustration with the high costs of towing and storage fees. Some were charged exorbitant amounts, with one reviewer being billed over $2,000 for storage fees. Another reviewer was charged $400 to retrieve a stolen car, plus additional fees for towing and storage.
Poor Customer Service
Several reviewers reported having poor customer service experiences. One reviewer described the staff as "rude" and "overcharging." Another reviewer had a negative interaction with a female staff member who was "short" and "rude" in her responses.
Positive Experiences
On the other hand, two reviewers had positive experiences with Hirst Tow. One reviewer praised the quick response time and efficient service, even accepting an expired insurance card. Another reviewer appreciated the reasonable rates and timely service, despite the tow truck driver being stressed.
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