Your right to choose where you have your vehicle repaired
At Bergen Passaic Collision, we take pride in being a family-owned and operated business serving Bergen and Passaic counties for over 25 years. Founded by brothers David and Mark Cosoi in 1989, our commitment to excellence has earned us a reputation for delivering top-quality auto body repairs and unparalleled customer service. We are proud members of the Hawthorne Chamber of Commerce and a AAA-authorized collision repair center.
Our Services
At Bergen Passaic Collision, we understand that accidents can be stressful and overwhelming. That's why we are committed to making the repair process as smooth and hassle-free as possible. Our team of certified auto body technicians uses the latest equipment and technology to ensure that each vehicle is restored to its pre-accident condition. We offer a wide range of services, including:
- Professional auto body repairs
- Factory-quality painting and color matching
- Frame straightening
- Quality replacement parts and materials
- Free estimates
- Some repairs complete while you wait
- Professional detailing
Your Rights
At Bergen Passaic Collision, we believe that you have the right to choose where you have your vehicle repaired. It is against the law for any insurance company to direct you to a repair facility. We take pride in our transparency and honesty, and we will work with your insurance company to ensure that your repairs are completed to your satisfaction.
Right to Know
You have the right to choose where you have your vehicle repaired. It is against the law for any insurance company to direct you to a repair facility. Your insurance company cannot pressure you to choose a shop that they prefer. We will work with your insurance company to ensure that your repairs are completed to your satisfaction.
Frequently Asked Questions
- Q: What should you do after an accident?
A: Take your car to a repair shop that you choose, give the owner/manager your insurance information, and then call your insurance company to give them the location of your vehicle.
- Q: Why should I choose my own repair shop?
A: Often, an insurance company will want your car repaired as quickly as possible and for as little money as possible, even though you have fully paid into your premiums.
Contact Us
At Bergen Passaic Collision, we are committed to providing you with exceptional service and ensuring that your vehicle is restored to its pre-accident condition. Contact us today to learn more about our services and to schedule an appointment.
Disappointing Experiences
The following reviews express disappointment and frustration with the shop's service and quality of work. Kevin Doherty had a terrible experience, citing the installation of faulty products and poor communication with the shop. Ahmad Alzyoud also had a poor experience, describing the owner as mean and cruel and noting poor customer service.
Exceptional Service and Workmanship
On the other hand, several reviews praised the shop's exceptional service and workmanship. Matthew Cole and Michael Vogt both gave 5-star reviews, citing the shop's clarity, trustworthiness, and high-quality work. Mary Ferraro and Otis Gold also gave 5-star reviews, praising the shop's integrity, personal attention, and exceptional work. David Noriega's review complemented the shop's courteous service, clear communication, and high-quality repairs.
Be the first to review Bergen Passaic Collision.
Write a Review
