Experience the Art of Luxury Car Repair
At Specialty Car Craft, we take pride in being the premier luxury car repair and restoration shop in Southern California. With over 50 years of combined experience, our team of certified technicians is dedicated to providing exceptional service and unparalleled craftsmanship. From minor body work to major collision repair, we specialize in restoring your luxury vehicle to its original glory.
Our Mission
Our mission is to provide our customers with an unparalleled level of service and quality workmanship. We strive to achieve complete customer satisfaction and have established a solid reputation for being the go-to luxury car repair shop in Los Angeles. We accept all insurance estimates and work with all auto insurance companies to ensure a hassle-free experience for our customers.
Services
We offer a comprehensive range of services, including:
- Minor body work
- Major collision repair
- Factory-certified paint work
- Engine overhaul
- Transmission repair and overhaul
- Engine performance and advanced diagnostics
- A/C and heating repair
- Brake repair and ABS brake system diagnostics
- Suspension repair and diagnostics
- Chrome wheel alloy rims
- ASE certified body and paint repair
- ASE certifications in engine cylinder head machining
Our state-of-the-art facility is equipped with the latest technology and equipment, ensuring that your luxury vehicle receives the best possible care. Our team of experts is dedicated to providing you with a personalized experience, working closely with you to understand your needs and exceed your expectations.
What Sets Us Apart
At Specialty Car Craft, we understand the unique needs of luxury car owners. That's why we offer a lifetime guarantee on all our work, and our certified technicians are trained to work on high-tech aluminum and fiberglass repairs. We are also Matte Black and Chrome Vehicle Wrap Specialists, ensuring that your vehicle stands out from the crowd.
Our Commitment
At Specialty Car Craft, we are committed to delivering exceptional results, unparalleled customer service, and a hassle-free experience. We understand that your luxury vehicle is a valuable asset, and we treat it with the care and respect it deserves. Whether you need minor body work or a full restoration, we are dedicated to providing you with an exceptional experience that exceeds your expectations.
Overall Experience
The reviews for Specialty Car Craft (SCC) are a mixed bag, with both positive and negative experiences shared by customers.
Quality of Work and Attention to Detail
Some customers have had exceptional experiences with SCC, praising their attention to detail and commitment to quality. Gene Shapiro, for example, writes that SCC is a "great example of what business used to be" and that "every detail done, all issues addressed." Vic Ovasapyan also had a positive experience, citing the professionalism and expertise of Steve and the team. On the other hand, some customers have been disappointed with the quality of work, with Sean Sokolay and David Reesman reporting subpar repairs and issues with their vehicles.
Customer Service
Customer service has also been a point of contention. While some customers have reported excellent service, such as Kim Caroe, who was helped immediately by Taylor, others have had issues with communication and attitudes. Sean Sokolay and David Reesman both mention that they were unhappy with the way they were treated by the staff.
Liability and Honesty
Some customers have also raised concerns about the honesty and liability of SCC. Jackson Rozells writes that the company did not disclose the extent of issues with their purchased car, while Sean Sokolay comments that SCC will deny responsibility for damages caused during the repair process.
Conclusion
While some customers have had positive experiences with SCC, others have been disappointed with the quality of work, customer service, and honesty. It is essential for potential customers to research and weigh the pros and cons before making a decision.
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