Since 1981, Sernio's Auto Body has been a trusted name in Jersey City for exceptional auto collision repair and comprehensive mechanical services. Our skilled technicians and dedicated team are dedicated to restoring your vehicle to its pre-accident condition and ensuring your complete satisfaction.
Our Mission
Our primary mission is to provide our clients with exceptional customer service, meticulous repairs, and a seamless experience throughout the entire process. We understand the stress associated with vehicle issues and strive to make the experience as seamless as possible.
Auto Glass Repair & Windshield Repair
- Experienced technicians expertly repair chips, cracks, and shattered glass.
- Manufacturer-approved materials assure quality and safety.
Collision Repair
- Recognized as a leader in handling all types of collisions, from minor dents and scratches to major structural damage.
- State-of-the-art technology and meticulous attention to detail guarantee a perfect repair.
Mechanical Repair
- Comprehensive mechanical repairs for all makes and models.
- Highly skilled technicians diagnose and repair all issues, from routine maintenance to complex mechanical problems.
Insurance Claims Assistance
- Seamlessly guide you through the insurance claim process, maximizing your coverage and minimizing your out-of-pocket expenses.
Towing Assistance
- Available 24/7 to ensure you get the help you need when you're stranded.
- Experienced tow truck operators will arrive promptly and safely transport your vehicle.
Rental Car Assistance
- Partnering with reputable rental car agencies to provide you with a temporary vehicle while your car is being repaired.
Experience & Certifications
Our team comprises highly skilled technicians who are certified by I-CAR and ASE, ensuring you receive the highest quality repairs. We utilize only the best equipment, parts, and materials available in the industry.
Client Testimonials
"Sernio's Auto Body consistently delivers exceptional workmanship, personalized attention, and genuine customer service." - Tonya
"Their attention to detail, efficient communication, and flawless repairs are truly commendable." - Christine
Get the Sernio's Advantage
Choose Sernio's Auto Body for:
- Unparalleled expertise and attention to detail
- Open communication and transparency throughout the process
- Customer-centered approach and personalized solutions
- Proven track record of successful repairs and satisfied clients
Exceptional Work
Sernio's Auto Body has received praise from several customers for their exceptional work quality, professionalism, and customer service. Many reviewers have noted that their cars were returned in brand new condition, with some even saying it looked better than when they purchased it. The staff is described as friendly, informative, and courteous, with some even receiving a personal call from the owner to keep them updated on the status of their repairs.
Long Wait Times
On the other hand, some customers have experienced long wait times at Sernio's Auto Body. One reviewer noted that a 3-week repair turned into 5 weeks, and another reported an 8-week delay. However, it's worth noting that these delays may be due to the complexity of the repairs or the high demand for their services.
Lack of Transparency
Some reviewers have criticized Sernio's Auto Body for lacking transparency in their repairs. One reviewer accused the shop of misleading customers and not being honest about the work being done. Another reviewer noted that the staff was unreliable and dishonest.
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