Your Partner in Animal Care
At Assure Vet Animal Hospital, we are dedicated to providing the highest level of veterinary medicine, along with friendly, compassionate service. We believe in treating every patient as if they were our own pet, and giving them the same loving attention and care. Our team of highly trained, experienced animal lovers is devoted to giving our patients the best care possible.
Our Team
We are proud to have a team of dedicated professionals, including Leesa Maldonado, DVM, our owner and primary doctor. Dr. Maldonado graduated from Texas A&M in 1993 and has been practicing veterinary medicine for many years. Our wonderful and dedicated support staff includes Donna, our head receptionist and problem solver, who has been with us since the hospital's conception 19 years ago. We also have Sue, our receptionist, order clerk, and backup veterinary assistant, who has been with us for 18 years and has been a valuable member of our team. Jeanette, our veterinary assistant, has been with us for 8 years and has become an integral part of our team. Carolina, our newest team member, has been with us for 2 years and continues to grow in her knowledge and abilities. All of our team members strive to excel in patient care and client satisfaction.
Our Services
At Assure Vet Animal Hospital, you can expect state-of-the-art medical care for your four-legged companions. We believe in nurturing the human-animal bond and creating a harmonious relationship between people and animals. You can expect to be greeted by a courteous receptionist, clean exam rooms, friendly doctors, and caring technicians. We appreciate the role we get to play in your pets' health care. If you have any questions or comments about how we can care for your pet, please contact us today at (210) 661-2379.
We offer a wide range of services, including:
- Surgery: Our experienced veterinarians use the latest surgical techniques and equipment to ensure your pet receives the best care possible.
- Dentistry: Regular dental care is essential for your pet's overall health and well-being. Our dentistry services include cleanings, fillings, and extractions.
- In-House Lab: We have an in-house laboratory, allowing us to quickly and accurately diagnose and treat your pet's medical conditions.
- Spay and Neuter: Our experienced veterinarians will work with you to determine the best spay or neuter option for your pet.
- Vaccinations: We offer a variety of vaccinations to help protect your pet from serious diseases.
- Wellness Exams: Regular wellness exams are essential for maintaining your pet's overall health and well-being.
- Boarding: We offer boarding services for pets, providing a safe and comfortable environment while their owners are away.
Appointments
To schedule an appointment or request more information, please call us at (210) 661-2379. We look forward to serving you and your furry friends.
Overall Experience
The reviews are mixed, with some customers having positive experiences and others having negative encounters.
Staff and Communication
Some customers had issues with the receptionist, stating that they were blunt, unhelpful, and rude. They felt disrespected and ignored, and that the staff didn't care about their concerns. On the other hand, some reviewers praised the staff, saying they were kind, professional, and warm.
Cost and Services
Some customers felt that the clinic was overpriced and that they were pushed to buy certain products or services. They compared prices with other vets and found that Assure VET was more expensive. However, some reviewers found the prices to be reasonable and the services to be thorough.
Specific Issues
One reviewer was disappointed that the clinic wouldn't scan microchips for lost pets, citing COVID as an excuse. They felt that this was a simple and important service that could be done with minimal risk. Another reviewer had issues with the clinic's availability, stating that they had to wait three days for an appointment despite having an emergency.
Positive Experiences
Some customers had positive encounters with Dr. Maldonado and the staff, praising their kindness, professionalism, and thoroughness. They felt confident in the care and treatment their pets received.
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