Our Mission
At Tampa Family Health Centers, we are committed to making innovative, high-quality, integrated care accessible to everyone who needs it. We believe that healthcare should be more than just a diagnosis or a treatment plan - it should be a comprehensive approach to overall wellness. That's why we bring together a team of experts from various specialties to provide patient-centered care that addresses every aspect of a person's health.
Our Services
We offer a wide range of services to meet the diverse needs of our community. Our experienced healthcare providers offer care in various specialties, including:
- Behavioral Health: Our team of licensed therapists and counselors provide individual and group therapy sessions to help individuals manage mental health, relationships, and coping mechanisms.
- Chiropractic Care: Our licensed chiropractors use non-invasive, gentle techniques to treat musculoskeletal disorders, improve joint mobility, and alleviate back pain.
- Family Practice: Our family physicians provide routine check-ups, vaccinations, and treatment for acute and chronic illnesses.
- Pediatric & Adult Dental: Our dentists offer preventive care, fillings, crowns, and other dental services for patients of all ages.
- Pediatrics: Our pediatricians provide well-child visits, vaccinations, and treatment for common childhood illnesses.
- Podiatry: Our podiatrists diagnose and treat foot and ankle conditions, such as bunions, hammertoes, and plantar fasciitis.
- Senior Care: Our geriatricians specialize in caring for seniors, addressing age-related health issues, and improving quality of life.
- Women's Care: Our obstetricians and gynecologists provide prenatal care, delivery services, and treatment for women's health issues.
Sliding Fee Schedules and Payment Plans
We believe that healthcare should be accessible to everyone, regardless of financial means. That's why we offer sliding fee schedules and payment plans to ensure that cost is not a barrier to receiving quality care.
Our Approach
At Tampa Family Health Centers, we take a collaborative approach to healthcare. Our providers work together to create comprehensive treatment plans that address the whole person - body, mind, and spirit. We believe that healthcare should be patient-centered, personalized, and guided by current evidence-based research.
Organization and Management
The reviews reveal a pattern of poor organization and management at the Tampa Family Health Center. Inconsistent scheduling, cancellations, and lack of communication are common complaints. Db's review highlights the incompetent staff, who failed to put his insurance card in the system, resulted in being charged full price, and had to reschedule multiple times only to be told they scheduled him with the wrong doctor. Mae Linie's review also mentions the unreliability of the center, as she was told she would receive her COVID test results, but it took a week and multiple calls to get them. These issues suggest a disorganized and inefficient management system.
Doctor's Office and Staff
The reviews also mention poor experiences with the medical staff. Alina G.'s review describes a rude and unwilling lab technician who refused to help her son. Christy M.'s review criticizes the lack of professionalism at the dental check-in window, where the receptionist was late, unmasked, and failed to sanitize the pens. These examples demonstrate a lack of respect for patients' time and well-being.
COVID-19 Protocol
At the same time, some reviews highlight the smooth Covid testing process. Jay Evans' review praises the staff for being fantastic and the process for being smooth, despite some concerns about social distancing. However, these positive experiences are contrasted with the numerous complaints about poor organization and management.
Patient Experience
Leslie Wilson's review stands out as a rare positive experience. She praises Dr. Cenatus for being a supportive and helpful doctor, who has listened to her and encouraged her weight loss journey. However, this positive review is overshadowed by the numerous negative experiences recounted by other patients.
Conclusion
Overall, the reviews paint a picture of a poorly managed and disorganized medical facility. While there are some positive experiences, they are vastly outweighed by the complaints about incompetence, rudeness, and lack of professionalism.
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